Tony Suchman is a practicing internist, organizational consultant, health services researcher and teacher. He works with clinicians, executives, managers, patient advocates and board members in health care organizations worldwide to advance the practice of relationship-centered administration, the organizational behavior and culture needed backstage to support staff members in providing safe, effective, efficient, patient-centered care.
His most recent book, Leading Change in Healthcare: Transforming organizations using complexity, positive psychology and relationship-centered care, co-authored by David J. Sluyter and Penelope R. Williamson, was published in 2011. He has also been a leader in developing interventional applications of relational coordination theory and a related survey developed by Jody Hoffer Gittell that focus on how teams coordinate complex interdependent tasks.
Previously, Suchman was on the full-time faculty of the University of Rochester, where his research, writing and teaching earned him recognition as a leading proponent of relationship-centered care, a partnership-based clinical philosophy. Subsequently, he was the founding director of an IPA and CEO and chief medical officer of the Strong Health Managed Care Organization. He chaired the board of the American Academy on Communication in Healthcare for eight years and is currently a board member of Brandeis University's Relational Coordination Research Collaborative.