John Byrnes is a nationally respected quality and safety expert. For more than 20 years, Byrnes has designed and led quality and safety programs for hospitals, medical groups and integrated health care systems throughout the United States and Europe. During an 11-year tenure as chief quality officer at a large integrated system, the organization earned more than 100 quality awards and twice was ranked as one of the top 10 health systems nationwide. 

He has authored more than 30 articles in major journals and contributed to eight books, including The Healthcare Quality Book, Global Fees for Episodes of Care, The Health Care Professional’s Guide to Patient Centered Care for the 21st Century, The Physician’s Guide to Disease Management and Redesigning Healthcare Delivery. The Quality Playbook is due for release in 2015. 

Byrnes has served as guest lecturer at the Haas School of Business and the School of Public Health at University of California Berkley, the University of Michigan Ross School of Business and School of Public Health, the University of Texas Health Science Center at Houston, Baylor College of Medicine, MIT Sloan School of Management and Emory University School of Medicine. 

He writes and teaches extensively on quality, safety and other contemporary health care topics, including a board’s role in quality, population health management, bundled payment, clinical integration, physician engagement, high-reliability design, patient safety and physician-hospital relationships. He is clinical associate professor at Michigan State University College of Human Medicine.