Can patients reliably choose a good doctor online? Inevitably, some will.

Explore the system that allows people to get away with bad behavior and learn what to do to improve individual, team, and organizational performance, and erode toxic behaviors.

Improving patient communication could avoid approximately half of ED visits related to otolaryngology surgery performed within the preceding 30 days.

Jenifer Holland will guide us through the fundamentals of board member selection, initiation, and duties.

To avoid the myopia that comes from being fixated on constant innovation, create a work environment marked by autonomy, flexibility and productivity.

As the COVID-19 pandemic places an enormous strain on financial and workforce resources, SullivanCotter addresses some of the compensation-related issues hospitals and health systems are facing and provides guidance for the Compensation Committee in ...

As scholars of gender inequality in the workplace, we are routinely asked by companies to investigate why they are having trouble retaining women and promoting them to senior ranks. It’s a pervasive problem. Ask people why, and you will hear from the...

How can you lead with authority and strength when you feel anxious? How can you inspire and motivate others when your mind and heart are racing? And if you hide the fear in an attempt to be leaderlike, where does it go?

This article describes what growth orientation is, why it is important, and how leaders can behave to produce growth orientation.

This article will help medical administrators gain a better understanding of their prima donnas and develop effective strategies for managing them.

Great managers are typically experts in their fields, with a strong performance history and an interest in being in charge. But to lead effectively they need to develop another skill, one that is often overlooked: talent management.

While 70 percent of firms still promote from within to fill the CEO’s chair, increasing numbers of companies have been looking outside for their new chief executives in recent decades, reasoning that outsiders can leverage their experience in another...