This article highlights the decline in doctors' observational skills because of technology and explores ways to improve observation for better patient care.

Many senior leaders are quietly reaching the same conclusion: the top jobs they’ve spent decades working toward no longer feel sustainable. In recent years, the go-to advice for addressing executive burnout has been to encourage leaders to build grea...

Professional recruiters are playing a larger role in C-suite hiring processes. Candidates vying for senior roles can prepare using five key strategies.

Applying restaurant service principles in healthcare—personalized communication, trust-building, and accountability—can enhance patient experiences and loyalty.

In today’s hyperconnected world, the public conversation moves quickly, and traditional advertising cycles can’t keep up. Fastvertising—rapid-response, culturally relevant ads—offers brands a way to not only capture attention but also build authentic...

In an era when adaptability and innovation are paramount, organizations are recognizing the pivotal role of projects in driving success. In fact, we’ve already arrived at a moment when projects, not operations, are the primary engines of value creati...

Federal retirees face steep premium hikes in the FEHB program, with rising costs driven by aging demographics, drug prices, hospital consolidation, and limited plan-switching.

Discover how workplace gamification boosts team engagement, productivity, and training in healthcare. Learn best practices, pitfalls, features, tools, and metrics.

Effective financial planning ensures organizational resilience during crises by emphasizing liquidity, monitoring, revenue stability, and preparedness.

Effective leaders rely on advisors: role models, mentors, coaches, and sponsors, plus champions, advocates, supporters, and endorsers. Each plays a unique role.

Healthcare can learn from other industries, like hospitality and baseball, to improve patient experiences, loyalty, and service quality through shared principles.

Change can be scary, which can activate the brain’s fight or flight response. So how can senior leaders help calm that threat response when introducing change initiatives?