Influence
“Profiles in Success”: Certified Physician Executives Share the Value and ROI of their CPE Education
Peter B. Angood, MD, FRCS(C), FACS, MCCM, FAAPL(Hon)
AAPL believes physician leaders who are pursuing leadership education and training — and the organizations that are supporting their effort — should be able to clearly see the value of their time, money, and effort.
Quality Improvement
Welcome to the HALM Journal from the American Association for Physician Leadership
Peter B. Angood, MD, FRCS(C), FACS, MCCM, FAAPL(Hon)
Every other month, the HALM Journal will deliver indispensable and reliable results-oriented guidance for a healthcare industry moving toward inter-professional management and leadership that positively impacts patient care outcomes and population health.
Develop Relationships
When Your Employee Feels Angry, Sad, or Dejected
Christina Bradley, Lindy Greer, Jeffrey Sanchez-Burks
Dealing with the negative emotions of employees isn’t easy, but knowing what to do or say can make a huge difference to their well-being, the quality of your relationships with them, and team performance. The trouble is, many leaders fail to respond at all because they think discussing emotions at work is unprofessional or worry they don’t have the right to intervene in personal matters. That’s a mistake. Research shows that teams whose leaders acknowledge members’ emotions perform significantly better than teams whose leaders don’t.
Technology Integration
Seven Ways AI Will Impact Clinical Practice by 2025: Predictions of a Front-line Provider
Seife Yohannes, MD, FCCP
While the dream of AI independently diagnosing and treating patients remains distant, a wealth of “operational AI” tools are ready to be harnessed today to streamline daily tasks like literature searches, meeting organization, and chronic disease management, freeing up valuable time for patient care. To pave the way for responsible integration, the author identified seven AI tools ripe for immediate implementation.
SoundPractice
Inspired Physician Leadership and Trends in Leadership Theory with Dr. Chuck Stoner
Charles R. Stoner, DBA
In this podcast episode, host Mike Sacopulos interviews Chuck Stoner, DBA, a leadership expert, president of Stoner & Associates Consulting, and author of the book Inspired Physician Leadership: Creating Influence and Impact, 2nd Edition, who shares his i...
Systems Awareness
Impact of Updating Surgical Instrumentation Preference Cards on Operating Room Operations
Joseph Kleinsmith, BSBA, Tyler Connely, BS, Lindsay Madej, BSN, RN, Kristy Carlson, PhD, Samuel Pate, MD
This quality improvement project identified waste by auditing and updating surgical instrumentation preference cards (SIPCs) for the three most common procedures at a multi-center academic health system.
Self-Awareness
Exploring Unconventional Clinical Careers
Sylvie Stacy, MD, MPH
This article challenges the notion that conventional jobs are the most effective or beneficial approach to a career in medicine.
New Book
The Chief Medical Officer’s Financial Primer: The Vital Handbook for Physician Executives
Lee Scheinbart, MD, CPE, FAAPL
A guide for physician leaders who want to understand the intricate financial dynamics of healthcare.
Exploring Unconventional Clinical Careers
Impact of Updating Surgical Instrumentation Preference Cards on Operating Room Operations
Taking Advantage of Health IT: Applying New Technology, Care Collaboration, and Telemedicine
The Challenges of Being a Positive Role Model for Your Employees
Patient-Centered Care: Is It Really Disruption?
What Is the Medical and Legal Risk of Physicians Supervising Advanced Practice Providers?
People Management
Fifty Powerful Questions You Can Use to Coach Your Good Employees
Laura Hills, DA
This list of 50 powerful coaching questions can help you learn what powerful questions sound and feel like. Identify those that you believe will be most useful with your employees.
Differentiation
Why You Should Be Tracking Customer Surplus Value
Felix Eggers, Marco Vriens, Rogier Verhulst, Jason S. Talwar, Avinash Collis
How much value are your customers getting from your products? Net Promoter Scores are one tool to answer that question but the authors offer another: Customer Surplus Value. The idea, drawn from economics, is to ask customers how much money they’d need to be given to give up your product for a period of time. The more money it would take for them to accept, the more valuable the product. An experiment at LinkedIn shows how this measure complements NPS scores as a way of measuring customer satisfaction.
Judgment
Stop Overlooking the Leadership Potential of Asian Employees
Joy Chen, Angela Cheng-Cimini
This article explores why so many Asian employees see their careers suddenly stagnate, and offers five actions organizations can take to help employees move past this roadblock. Further, the authors explain why increased investment in Asian employees can pay off for the organization at large.
Health Law
What Is the Medical and Legal Risk of Physicians Supervising Advanced Practice Providers?
Timothy E. Paterick, MD, JD, MBA
This article highlights the legal risks and the due diligence necessary when considering how to manage the agency relationship between physicians and advanced practice providers.
Self-Awareness
Patient-Centered Care: Is It Really Disruption?
Peter B. Angood, MD, FRCS(C), FACS, MCCM, FAAPL(Hon)
Patient-centered care is a common industry term that resonates deeply, yet truly successful implementation of it remains an enigma for most patient-care environments.