March/April 2021

This article explores why change is so difficult for employees to accept and how healthcare executives can successfully lead their employees through the process of change.

An apology requires leadership skills to: (1) recognize the problem; (2) craft an apology; and (3) deliver it correctly for the apology to be effective.

When you’ve made it to the point of an offer for employment, and you’ve decided this is the right fit, you should understand some basics about the contract with which you’re about to be presented.

This article introduces and defines the eras in Web technology, describes the difference between Web 1.0 and Web 2.0, and provides examples of the application of Web 2.0 in contemporary healthcare.

This article encourages a look at the basic business model of your practice environment using the SWOT approach: Strengths, Weaknesses, Opportunities, and Threats.

This article addresses the regulatory flexibilities and waivers associated with claims for services provided to Medicare fee-for-service patients during the COVID-19 pandemic.

This article is intended to help physicians overcome telemedicine’s potholes and pitfalls and make telemedicine an integral part of nearly every medical practice.

We investigated how reimbursement rates for the VA community care program compare to those for Medicare for 10 common ophthalmic procedures in fiscal year 2020.

Annual documentation of disease burden and coexisting conditions in a practice’s patient population is an important strategy in ensuring optimal resource allocation by payers in value-based payment models.