Operations and Policy
AI is revolutionizing healthcare by improving efficiency and early risk detection, but careful integration is key.
Only 15% of managers consistently use gen AI, but 40% of business graduate students do. These managers and leaders of the near future will soon enter a workforce that is underprepared for them and poorly designed for them to put their abilities to us...
An eye roll, a glare, a dismissive snort, a nasty remark, a joke at someone’s expense—these subtle tactics are the tools of a workplace bully. Such behaviors, though seemingly minor, are insidious and contribute to the prevalence of workplace bullyin...
Striving to increase workplace diversity is not an empty slogan — it is a good business decision.
Change is inevitable, especially in the dynamic world of healthcare. Adapting to new practices and technologies is crucial for survival and success. Discover how to navigate the complexities of change and lead your organization to new heights.
Prisma Health partnered with Upfront Healthcare to enhance patient engagement through automated digital outreach. The initiative successfully engaged nearly one million patients, resulting in significant operating savings, improved medication adheren...
How do you collaborate with someone you don’t like? They’re not toxic or difficult, you just have different styles, and they rub you the wrong way. It all starts with reflecting on the cause of the tension.
To thrive in today's healthcare landscape, medical groups must go beyond episodic care. Key factors include market trends, chronic disease management, and patient feedback.
Effective communication and collaboration in healthcare are essential for patient safety. Disruptive behavior can impair team focus, leading to adverse events and lower care quality.
When a colleague you dislike or who dislikes you becomes your new leader, it’s natural to feel anxiety or despair, worry about the fallout, and think about leaving. But five strategies can help you transform this challenging situation into career gro...
When an employee leaves, it is not just about finding a replacement. It is about reassessing, reorganizing, and understanding why they left. Retention is key. Invest in your team, give them autonomy, and involve them in problem-solving.
In today's multicultural society, healthcare must embrace diversity, equity, and inclusion (DEI) to ensure quality care for all. Effective communication is key.
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