Earning the trust of patients through emotional intelligence strategies and fair payment policies leads to better patient–practice relationships as well as healthier finances.

Organizations should migrate from productivity-based compensation plans to metrics that better align physicians with organizational strategy and goals, executive performance targets, and improved patient outcomes.

This article addresses the regulatory flexibilities and waivers associated with claims for services provided to Medicare fee-for-service patients during the COVID-19 pandemic.

We investigated how reimbursement rates for the VA community care program compare to those for Medicare for 10 common ophthalmic procedures in fiscal year 2020.

In most endeavors, experience is a good thing. But new research from the executive recruiting and leadership advisory firm Spencer Stuart finds that for CEOs, it often carries surprising costs.

Unhappy patients: every practice has them. Maybe you believe you have very few, or perhaps you’re reading this because you know you have too many.

This article offers an easy guide for practicing physicians to obtain reimbursement for those using telephone and telehealth services at their facility.

The clinical call center is a critical tool to effectively and efficiently monitor and manage patients.

One major opportunity for lowering health care costs without compromising outcomes is to persuade physicians and patients to use sites that provide high-quality services such as lab, tests, MRI scans, and procedures at a lower cost than others.

Unexpected medical bills continue to be a massive burden on countless patients across the United States. There are some efforts that can be made to offer marginal assistance to patients burdened by oppressive bills or facing expensive care.

For doctors and office managers, identifying the sweet spot means uncovering and committing to hitting the key areas that differentiate excellence in your practice from other practices in the community or regional competitive environment.

By moving “outside the box” of traditional referral patterns, you can garner additional patients.