Economics
The Collaboration Imperative: Why Healthcare Executives Must Unite Against an Existential Threat
Peter B. Angood, MD, FRCS(C), FACS, MCCM, FAAPL(Hon), C. Ann Jordan, JD
Healthcare organizations face billions in revenue losses from Medicare cuts, halted value-based care models, and reduced federal funding. Traditional siloed leadership cannot tackle these interconnected challenges. This white paper emphasizes the critical need for integrated CEO-CFO-physician executive collaboration, offering actionable frameworks for building collaborative leadership structures. Executive partnerships and physician leadership development drive superior outcomes, financial sustainability, and competitive advantage in a transformed healthcare landscape.
Influence
“Profiles in Success”: Certified Physician Executives Share the Value and ROI of their CPE Education
Peter B. Angood, MD, FRCS(C), FACS, MCCM, FAAPL(Hon)
AAPL believes physician leaders who are pursuing leadership education and training — and the organizations that are supporting their effort — should be able to clearly see the value of their time, money, and effort.
Influence
Championing Physician Leadership Development: AAPL's Five-Decade Commitment Meets Healthcare's Critical Moment
Peter B. Angood, MD, FRCS(C), FACS, MCCM, FAAPL(Hon)
From closing knowledge gaps in finance and AI to building emotional intelligence and peer communities, the future of healthcare demands bilingual leaders fluent in both medicine and strategy.
Economics
The CEO of UnitedHealthcare on Fixing What Frustrates Customers Most
Tim Noel
Several years ago UnitedHealthcare launched a Consumer Resolution Center that combines AI insights with human judgment to proactively identify customers in distress and empower skilled employees to resolve their problems quickly. Working across functions and without excessive bureaucracy, CRC teams have since turned service recovery into a source of learning that has enabled the company to rewire processes, policies, and benefits at scale. The story of the CRC’s success shows how effective managers can stay close to frontline reality, trust data over intuition, and move decisively to scale what works.
SoundPractice
Ethics at the Edge: Bioethics, AI, and the Courage to Lead with Arthur Caplan, PhD
Arthur Caplan, PhD
Dive deep into the intersection of bioethics, artificial intelligence, and leadership in healthcare with renowned bioethicist Arthur Caplan, PhD and host Mike Sacopulos. They discuss building ethical cultures, misinformation, equity, compassionate use, and preparing the next generation of leaders. Ideal for healthcare professionals, bioethics enthusiasts, or anyone curious about emerging technologies and leadership in complex environments.
Self-Awareness
Blood and Transfusion Centers
Sylvie Stacy, MD, MPH
Blood transfusion and donation centers play a vital role in healthcare, ensuring a reliable blood supply. Physicians oversee medical aspects, compliance, and patient care, with career paths in transfusion medicine.
People Management
Workforce Engagement and Employee Retention
Nicola Hawkinson, DNP, RN, RNFA, CPC
Healthcare workforce retention hinges on clear communication, transparency, and trust, addressing misaligned expectations rather than relying solely on incentives.
New Book
Career Prescription Guide: A Physician's Guide for Career Transformation or Advancement
Pamela C. Sullivan, MD, MBA, CPE, FACP, FCUCM, PT
This guide empowers physicians to navigate career transitions with confidence, align decisions with values, prevent burnout, and achieve fulfillment.
Tree in Bedrock — Our Two-Physician Marriage
An Unexpected Outcome: How Leadership Development May Reduce Physician Burnout
Perceptions of Private Equity in Private Practice: Insights from Ophthalmology
Workforce Engagement and Employee Retention
Creep or Coopetition: What Physician Leaders Must Decide About the Future of Medical Practice
The Future Implications of AI and Experiential Learning Opportunities in Public Health and Health Administration
Strategic Perspective
Creep or Coopetition: What Physician Leaders Must Decide About the Future of Medical Practice
Arthur Lazarus, MD, MBA, CPE, DFAAPL
Healthcare faces growing scope overlap among clinicians, shifting from competition to "coopetition." Physician leadership is vital to navigate this complex collaboration.
Technology Integration
The Future Implications of AI and Experiential Learning Opportunities in Public Health and Health Administration
Urmala Roopnarinesingh, MSHSA, PhD, Alan S. Whiteman, PhD, MBA, LIFE FACMPE, Alyssa Sanchez, Jean Pierre
This article explores AI's transformative role in experiential education, especially in public health, highlighting adaptive learning, digital twins, and generative AI's impact.
Trust and Respect
Managing Difficult Directors
Marianna Zangrillo, Thomas Keil, Stevo Pavićević
Boards often struggle not because of strategy or information gaps but because one director’s behavior disrupts how the group works. There are three main types of difficult directors: passive passengers (who remain silent), dominators (who crowd out other perspectives), and misguided experts (who mire the board in details). Although the behaviors differ, their impact is similar.
Self-Awareness
Driving Value-Based Care by Putting Patients First
Pamela C. Sullivan, MD, MBA, CPE, FACP, FCUCM, PT, Michael J. Sacopulos, JD
Pamela Sullivan, MD, MBA, CPE, transitioned from physical therapy to emergency medicine and urgent care leadership, now excelling in value-based care. She leads P3 Health Partners' High-Risk Programs, focusing on patient-centered care. Author of Career Prescription Guide, she advocates for mentorship, universal healthcare access, and innovative care models.
Technology Integration
Employees Are Relying on AI for Personal Support. That’s Risky.
Constance Noonan Hadley, Sarah L. Wright
Employees are increasingly turning to AI for career advice, emotional support, and even friendship. However, researchers found that despite these interactions, more than half of 1,545 U.S. knowledge workers surveyed felt lonely at work—a factor linked to lower job satisfaction and greater intent to quit. Their research suggests that AI cannot replace the benefits of human connection and may erode collaboration, trust, and social skills over time. The authors recommend taking five measures to prevent those problems.