Brand allegiance is giving way to competitive forces. Here are a few findings from the research.

A Northern California hospital system studies its successes during one of the state’s deadliest wildfires.

Learn how Lean Six Sigma helped ensure sustainable process improvement by aligning emergency department staffing with patient-arrival demand without increasing resource hours.

Many physicians don't realize the complex process involved in turning an idea into a commercialized medical device.

In this podcast, hear Rick Richards, MD, MMM, CPE, talk about problems and solutions for medical groups, which he calls a key to health system operations.

When we talk about a “patient-centered” practice, we’re talking about an organization-wide commitment to putting patients’ needs and desires first in every strategic, financial, operational, and clinical decision.

Our goal was to demonstrate how the oral and maxillofacial surgeon (OMS) may apply a cost–benefit analysis approach to surgical procedures that she or he is considering for the patient and to use this approach as a patient education tool in facilitat...

This article will address how to identify the necessity to renovate current space or build a new office.

This article focuses on 10 behaviors that must be avoided whenever possible.

The volume of electronic medical record (EMR) data managed by providers and practices has reached levels that often outstrip our capacity to manage. The data value ultimately is derived through effective governance, accountability, and alignment with...

Leading standardization efforts of the medical practices of an integrated health care system can be a daunting challenge for physician leaders.

Don’t like conflict? Here are five tactics for tough talks that are constructive and can maintain mutual respect.