September/October 2017

For recruitment and retention ultimately to lead to revenue, everyone needs to know what to do and how well they’re doing.

Recognizing that the ideal approach to healthcare access is to restore and support the direct patient–physician relationship, an independent child psychiatrist reimagines the healthcare finance model, establishing patient–physician accountability as ...

This article outlines principles that can help you transform your business meeting from a necessary evil to an engaging—even energizing—experience.

In this article, we review the nature of physician burnout, its potential implications on medical practices, and techniques to identify and manage it.

Asking the right questions of each candidate allows a practice to determine whether the person has the potential to be a great employee.

In the realm of the evolving healthcare industry, we assessed pharmacists’ experience with collaborative care practice.

Procedures for employees or patients to raise concerns about noncompliance must be clear and must elicit responses from management. How an organization responds to complaints can be the difference between an effective program that reduces risk of lia...

This article details a trial I was subjected to by a State Board of Medicine that has little interest in the truth due to an underlying agenda. In this case, it was looking to find me guilty to set an example regarding indiscriminate opioid prescribi...

This article explores ownership mentality and how to encourage employees to take ownership of their work.

This article is the third in a three-part series that will help medical practices go through the proper process to determine if a new facility is needed and, if so, to create a new practice environment.

When it comes to establishing qualifications and hiring IT staff, an administrative goal should include identifying the “sweet spot” of technical coverage, acceptable down time, cost per device, and flexibility in the inevitable evolution of the grou...

Using survey data from the New York State Society of Anesthesiologists, we established a novel coding system to evaluate responses to open-ended questions about the strengths and weaknesses of operating room management.

Inpatient status is known to be an independent predictor of poor bowel preparation quality, and there are limited data on predictors of bowel preparation. We found that hospitalized patients—except those with gastrointestinal bleeding—have much poore...