Learn how deny and defend tactics backfired on one hospital after the medical-error death of a newborn — and inspired a mother to take action.

An employee is worried that his supervisor isn’t leading by example. Our careers consultant offers tips on how to approach the problem.

The incidence and prevalence of physician burnout appear to be increasing within and across clinical specialties and types of practices. An underlying framework remains unattended and unexplained.

Health care organizations moving away from a defensive posture after medical error are reaping benefits. Communication and resolution programs help make a difference.

Learn how organizations are finding personnel benefits from changing how they deal with errors.

Workplace culture seems to be a popular phrase today. Learn what it really means and what you can do to improve it.

In a #metoo era how should men approach mentoring in today’s workplace? Here are five suggestions.

Learn three things can help you make amends for any mistake or error you’ve made.

This article suggests that both medical practice employees and practice managers can use acting skills to accomplish their goals.

Praise can fuel motivation, productivity, and career ambition.

Physician professionalism is the essence of being a doctor in our society. We address the challenges physicians face and the duties they have to understand to maintain their professionalism.

Review the many soft skills − from professionalism to manners and self-awareness − that shape leaders and allow them to shine.