Influence
“Profiles in Success”: Certified Physician Executives Share the Value and ROI of their CPE Education
Peter B. Angood, MD, FRCS(C), FACS, MCCM, FAAPL(Hon)
AAPL believes physician leaders who are pursuing leadership education and training — and the organizations that are supporting their effort — should be able to clearly see the value of their time, money, and effort.
Influence
2025 Fall Institute Day 1: AAPL Unveils Bold Vision for Future of Physician Leadership
AAPL Editorial Team
At the 2025 Fall Institute in Scottsdale, Arizona, AAPL President & CEO Peter B. Angood, MD, unveiled transformative initiatives designed to meet evolving healthcare challenges. His presentation highlighted innovative programs including the AAPL Helix technology platform, micro-credentials, AI-enhanced learning, and expanded global partnerships — all aimed at delivering unprecedented value to physician leaders.
Communication Strategies
From Frustration to Satisfaction: Enhancing Phone Skills in Your Medical Office
Spencer Peller
Discover five common phone communication mistakes front desk staff should avoid and learn strategies to boost patient satisfaction and streamline practice operations.
Quality Improvement
Effect of Discontinuing the Administration of Supplementary Electrophysical Agents Before and After Physical Therapy in a Medical Institute’s Outpatient Rehabilitation Program
Yasunao Toyoshima, RPT, MBA, Yutaro Hyodo, RPT, PhD, Takumi Jiromaru, RPT, PhD
The study found that discontinuing supplementary electrophysical agents in outpatient rehabilitation led to increased patient visits, improved operational efficiency, and higher employee satisfaction. These changes suggest benefits for patient care, workplace efficiency, and staff well-being.
SoundPractice
From Burnout to Breakthrough: Dr. Mohamad Saad on Organizational Alignment and Physician Coaching
Mohamad Saad, MD, MBA, CPE
Discover how Dr. Mohamad Saad’s innovative approach to organizational alignment and coaching is tackling physician burnout and workforce disengagement. Packed with actionable insights to inspire teams and drive results, this episode is a must hear for healthcare leaders. Tune in now to learn how to build purpose-driven, thriving organizations.
Self-Awareness
Trust, Access, and Visibility
Kristin E. Lauter, PhD
The article traces the author's path from childhood math challenges to a PhD in theoretical math, highlighting her work in cryptography, AI, genomic privacy, and advocacy for women in mathematics and social equity.
Economics
The Physician Squeeze: How Systemic Cuts Are Crippling American Medicine
Ryan Nadelson, MD
Physician reimbursements are declining while administrative burdens and expectations rise, threatening independent practices, patient care, and trust in U.S. medicine.
New Book
Between Heartbeats and Algorithms: Reclaiming What Matters in Healthcare
Devjit Roy, MD, MAS, MSPC, CPE
This book reveals how true healing comes from compassion and connection, not just data. Through moving patient stories, it’s a call to bring humanity back to healthcare.
What Are Your Needs?
Lessons Learned: From One New Leader to Another
How to Conduct At-Home Financial Tests — Part 1
Effect of Discontinuing the Administration of Supplementary Electrophysical Agents Before and After Physical Therapy in a Medical Institute’s Outpatient Rehabilitation Program
Trust, Access, and Visibility
From Frustration to Satisfaction: Enhancing Phone Skills in Your Medical Office
Systems Awareness
A Data-Based Approach to Delegating
Rik Nemanick, PhD
Delegation is not an uncommon challenge. Many leaders know that they should be delegating some of their tasks, but often struggle to identify meaningful tasks to delegate. Using a time log to track daily activities provides objective data that reveals tasks suitable for delegation, helping leaders free up time for strategic work.
Healthcare Process
Why Brittle Bones Aren’t Just a Woman’s Problem
Paula Span
Men often overlook osteoporosis, a condition associated with aging that weakens bones, increasing fracture risks. Screening and treatment could improve outcomes.
Critical Appraisal Skills
4 Signs That Someone in Your Network Is Taking Advantage of You
Dorie Clark, Ruth Gotian , EdD, MS
The more successful you become, the more you attract both attention and unsolicited requests to connect. Here are four ways to tell if someone in your network may be taking advantage of you—and if so, how to respond strategically and gracefully.
Strategic Perspective
AI Is Changing the Structure of Consulting Firms
David S. Duncan, Tyler Anderson, Jeffrey Saviano
AI is transforming consulting by making it possible to automate tasks traditionally handled by junior consultants such as research, modelling, and analysis. This shift is leading to a new leaner consulting model, the “obelisk,” which features fewer layers and smaller teams.
Integrity
Lessons Learned: From One New Leader to Another
Huma Farid, MD
Stepping into leadership during turmoil offers opportunities but poses challenges like burnout, poor communication, rushed changes, and ignoring feedback. Success requires collaboration, learning, and adaptability.