This second installment in a four-part series provides a guide and practical examples for reasonably predicting the cost of waste and the financial impact of a proposed quality-improvement initiative.

Your building has important performance responsibilities. Starting with a well-designed layout will streamline practice flow, improve staff efficiency, and give patients a stellar experience so that everybody wins.

Talking about mental health at work can be tricky, especially when you’re just starting out in your career. To break the stigma around having these conversations at work, try out these six strategies.

The National Quality Forum (NQF) today announced the names of 35 senior leaders from NQF Member Organizations who have been selected to participate in its 2022 Leadership Consortium.

Many hospital medication cabinets can be searched by inputting only a few letters. Since 2017, there have been at least eight reports of hospital staff accidentally withdrawing and then administering or nearly administering the wrong drug for this re...

It is prudent for every physician to understand tort law and the foundations of medical negligence, because medical negligence is the most common basis for a medical malpractice action.

A new state law takes effect later this year that requires insurers to offer the “Colorado Option,” a plan on the state-run Affordable Care Act marketplace with benefits that have been standardized by the state. Colorado is requiring those plans to b...

Physician leaders can decrease healthcare disparities such as misdiagnosis and inadequate treatment, thus decreasing patient safety hazards.

Despite widespread enthusiasm for the idea of shared decision-making, health systems have not prioritized its use.

This article presents a deliberate five-step approach for making the business case for quality.

Loss of autonomy is a concern that physicians raise when thinking about variation reduction. For physicians, autonomy is a core issue.

Faced with the likelihood that the next pandemic will have elements that are both unpredictable and hard to control, the United States needs to turn to an approach that relies not on excruciatingly detailed plans but on adaptive capabilities in at le...