Conveying bad news is never an easy task, but physicians can take heart in knowing that it’s a learnable skill.

Here’s how to negotiate in order to produce a lasting relationship and an outcome that works for you.

Crisis communication isn’t easy, but it is essential — and empathy goes a long way in helping.

This seven-step hiring process is an organized and professional way to select, interview, and successfully hire qualified candidates.

This article outlines the cost of poor and ineffective communication in medical practices today and provides insights into the seven most damaging interpersonal communication habits that undermine trust among coworkers, between employees and manageme...

This article covers what it takes to create and maintain a fair and honest pay structure.

This article examines the increasing use of locum tenens and how medical practices can bill Medicare and other payers for the services locum tenens physicians provide.

This article addresses the importance of relationships between physicians and the administrative leader. The goal should be to develop a relationship based on trust, competence, and mutual respect.

This article provides four critical steps to a successful patient portal launch along with some tips from one practice manager who has implemented a portal successfully.

In order to provide high levels of patient care and safety, leaders in the healthcare industry must be able to motivate employee compliance, adherence to policies and preference, and, at a minimum, the following of directions.

In the course of your career, you may find yourself managing one or more employees who dislike—or even hate—you. This is not a problem that is likely to get better on its own. Fortunately, there are many things that you can do if you suspect that one...

As physician leaders seek better ways to serve their patients within a constantly changing marketplace, physician assistants can help them succeed by carrying a share of the burden.