By the time we have Medicare for All and the physician-led reform model could conceivably be implemented, the building blocks of the technological future will be in place. At that point, these health IT tools can be expected to have an enormous impac...

Each of the 10 undertakings we list in this article will bring your business closer to transformation—but to fully achieve it, you must avoid piecemeal efforts and attack all 10 tasks. The accompanying examples detail how some organizations succeeded...

The potential of a recession on the heels of the Covid-19 pandemic means that the usual strategies for managing in a downturn may no longer work — and make the situation worse. To get the most out of their teams without creating a destructive spiral,...

Almost three years after the covid-19 pandemic upended workplaces, mental health coverage remains a priority for employers, according to an annual employer survey fielded by KFF.

Gossip, like other negative human habits and behaviors, is not something you can simply tell people not to do and leave it at that. Your employees will need to understand what gossip is, why gossip is so alluring, and why they must take care not to s...

A proposed SEC rule will require companies to disclose their cybersecurity governance capabilities, including the board’s oversight of cyber risk, a description of management’s role in assessing and managing cyber risks, the relevant expertise of suc...

A growing number of U.S. businesses have committed to employing some of the tens of millions of Americans with criminal justice records. The author has identified three distinct approaches to what’s known as second-chance hiring.

Healthcare providers need to become Ultimate Senders of the Messages they relate to their Receivers. They need to be credible, trustworthy, and likable. That is—if they want to positively impact their patient audience.

Health system leaders are facing a rapidly evolving workforce supply-demand problem in healthcare delivery. It is thus imperative for firms to leverage inclusion and belonging as strategies to navigate this change.

Doctors often send signals of their appraisals of patients’ personas. Researchers are increasingly finding that doctors can transmit prejudice under the guise of objective descriptions. Clinicians who later read those purportedly objective descriptio...

Whether your colleague is asking for input on a joint decision or a friend is simply curious about what kind of music you prefer, it’s common for people to intentionally withhold their opinions and preferences out of a desire to appear easygoing and ...

When someone gives a speech, leads a meeting, or sends us an email, we don’t generally think much about how abstract or concrete their language is. But the authors’ research suggests that this subtle difference in communication style can substantiall...