Burnout and overtime contribute to turnover among nurses and other highly skilled workers, but they are only part of the story. Research tracking ICU nurses found that employees were less likely to quit when they were trusted with meaningful responsi...

A small share of employees drives a disproportionate share of employer health-care spending: They are patients whose complex conditions go undiagnosed as they cycle through a fragmented care system. A diagnostic-focused “center of excellence” model—s...

In this article, we’ve compiled eight of our favorite tips on giving feedback, from how to use feedback to give employees a sense of purpose to how to choose the right coaching style for each of your employees.

As AI rapidly changes the division of labor between people and machines, organizations need ways of understanding employee capabilities that are more dynamic than just job titles, résumés, and periodic reviews. Continuous-assessment systems use signa...

Many organizations expect AI to automatically improve teamwork, but research shows the opposite can occur. Without intentional integration, AI can reduce engagement, narrow participation in meetings, and shift ownership away from the team. A five-mon...

The Physician Leader’s Guide to Affiliation Options explores evolving physician affiliation models, including private equity, PSAs, employment, mergers, and payer partnerships. It offers strategies, updates, and insights for healthcare leaders naviga...

Generative AI can greatly improve the value of performance reviews, but most companies are just using it to produce polished versions of traditional narrative reviews more quickly rather than improve them. A better approach is to use gen AI to surfac...

Many managers are criticized for showing leniency in performance reviews for low performers. But new research finds that may actually be a rational response to a costly problem: employee retaliation.

This article explores AI's transformative role in experiential education, especially in public health, highlighting adaptive learning, digital twins, and generative AI's impact.

Healthcare workforce retention hinges on clear communication, transparency, and trust, addressing misaligned expectations rather than relying solely on incentives.

Employees are increasingly turning to AI for career advice, emotional support, and even friendship. However, researchers found that despite these interactions, more than half of 1,545 U.S. knowledge workers surveyed felt lonely at work—a factor linke...

How can negotiators find leverage even when they appear to have no viable alternatives? The absence of a clear BATNA (best alternative to a negotiated agreement) doesn’t mean dealmakers are powerless; they can expand the concept of alternatives to in...