Generative AI can greatly improve the value of performance reviews, but most companies are just using it to produce polished versions of traditional narrative reviews more quickly rather than improve them. A better approach is to use gen AI to surfac...

Many managers are criticized for showing leniency in performance reviews for low performers. But new research finds that may actually be a rational response to a costly problem: employee retaliation.

Healthcare workforce retention hinges on clear communication, transparency, and trust, addressing misaligned expectations rather than relying solely on incentives.

This article explores AI's transformative role in experiential education, especially in public health, highlighting adaptive learning, digital twins, and generative AI's impact.

Employees are increasingly turning to AI for career advice, emotional support, and even friendship. However, researchers found that despite these interactions, more than half of 1,545 U.S. knowledge workers surveyed felt lonely at work—a factor linke...

How can negotiators find leverage even when they appear to have no viable alternatives? The absence of a clear BATNA (best alternative to a negotiated agreement) doesn’t mean dealmakers are powerless; they can expand the concept of alternatives to in...

To successfully deploy gen-AI-powered robots, companies must choose use cases tied to real labor constraints, design interactions that feel natural, position robots as partners to—rather than replacements for—employees, match robots’ capabilities to ...

Despite boards placing greater emphasis on cyber risk, their ability to mitigate it is improving slowly and marginally. There are three prominent factors driving this problem: 1) there’s a lack of cybersecurity expertise; 2) board-level conversations...

AI is reshaping work, but eliminating entry-level jobs is short-sighted. These roles are crucial for developing future leaders, fostering innovation, enriching organizational culture, and protecting society. Instead of cutting these jobs, companies s...

AI is dismantling the traditional hiring model of professional services firms, which relied on large classes of junior associates to supply a handful of future partners. With entry-level roles shrinking, firms must shift from hiring for grunt work to...

Generative AI can help workers perform unfamiliar tasks more quickly, but it doesn’t eliminate the performance gap between novices and experts. Researchers explored this dynamic by running a controlled writing experiment with employees at a fintech f...

In today’s era defined by demographic scarcity and environmental volatility, geography is no longer a backdrop for strategy. It directly shapes resilience, cost structure, and long-term value creation. A place-based framework to evaluate long-term ci...