AI is dismantling the traditional hiring model of professional services firms, which relied on large classes of junior associates to supply a handful of future partners. With entry-level roles shrinking, firms must shift from hiring for grunt work to...

Generative AI can help workers perform unfamiliar tasks more quickly, but it doesn’t eliminate the performance gap between novices and experts. Researchers explored this dynamic by running a controlled writing experiment with employees at a fintech f...

In today’s era defined by demographic scarcity and environmental volatility, geography is no longer a backdrop for strategy. It directly shapes resilience, cost structure, and long-term value creation. A place-based framework to evaluate long-term ci...

Generative AI agents can reason, plan, and take actions across enterprise systems, which means deploying them is not just a software installation but a change to how work gets done. When agents gain the ability to execute tasks—updating records, issu...

AI agents are transforming brand-consumer relationships. The authors explore how brands must adapt to a new retail environment in which consumers increasingly rely on generative AI for product research, recommendations, and purchases.

Hugo Huang discusses the challenges CEOs face when adopting generative AI, including unpredictable costs, infrastructure bottlenecks, workforce shifts, and ethical concerns. He emphasizes lifecycle planning, cost dashboards, and strategic implementat...

New research analyzing 280 million shifts across 20 retail chains shows that turnover depends on a mix of factors, including scheduling predictability, managerial flexibility, fairness, and local workforce conditions. By applying analytics to schedul...

The Primary Care Exception clinic allows resident-led care billed to Medicare without constant teaching physician presence, ensuring education, access, and compliance.

One of the promises of AI is that it can reduce workloads so employees can focus more on higher-value and more engaging tasks. But according to new research, AI tools don’t reduce work, they consistently intensify it.

Companies should apply a step-by-step portfolio management approach when it comes to AI. They should view the connected portfolio through a dual lens: first, as an advancement pipeline with clear gates through which projects must pass; and second, as...

Companies invest millions in employee training, yet the payoff often seems uncertain. A new study suggests the problem may be what organizations measure: most overlook the impact on managers.

This article helps healthcare leaders manage criticism by balancing expectations, offering 15 strategies to build resilience, and exploring why feedback feels personal.