How “deny and defend” tactics backfired on one hospital after the medical-error death of a newborn — and inspired a mother to take action.
Balance billing is putting a strain on patients. What can physician leaders do about this phenomenon? So far, few have any answers , so lawmakers...
Health care organizations adopting communication and resolution programs that emphasize culture, safety and physician wellness experience a drop...
The prevalence of burnout appears to be increasing within and across clinical specialties and types of practices. An underlying framework remains...
Will the criteria used to evaluate candidates lead you to hire employees who will add to the team’s success or simply replicate the status quo?
An obstacle to facilitating change is when people are in “precontemplation” stage: when they’re actively resisting because they don’t see a need. H...
Even careers that aren’t oriented toward revenue generation are being asked these days to contribute to the bottom line. A spirit of openness can e...
A challenge has emerged for every leader: How to build and maintain employee engagement in a constantly changing industry. Here are some ways to g...
Organizations that build cultures of trust — where relationships and open dialogue are common — experience 50% greater productivity.
Will the criteria used to evaluate candidates lead you to hire employees who will add to the team’s success or simply replicate the status quo?
Some of us worry about taking time off, but these four tips can help you relax and just go.
When problems are communicated to leaders properly, it creates an environment in which people feel safe to bring up bad news early to better avert ...
A survey indicates most American adults post online reviews of their medical experiences and suggests physician leaders respond “if they want to c...
Several breaches involve mistakes or malicious behavior, so all health care organizations can benefit from these suggestions.
Patient-reported outcome measures, stored in the clinical record, help physicians optimize treatment.
“Wellness 2.0” debuts at the Spring Summit in May, with plans to make it available at future association institutes and by arrangement to health ca...
Health care leaders are closely watching a CDC-funded effort to halt the spread of drug-resistant bacteria from hospitals and nursing facilities in...
For organizations to maximize their return on investment, all development professionals must pay attention to paying attention. Mindfulness trainin...
Here are five ways to recharge at home without adding stress to the lives of the very people who most want to support you.
An employee is worried that his supervisor isn’t leading by example. Our careers consultant offers tips on how to approach the problem.
Don’t think that you and the organization are intertwined or joined at the hip. The independence of working per diem sometimes can help.
An obstacle to facilitating change is when people are in “precontemplation” stage: when they’re actively resisting because they don’t see a need. H...
A survey indicates most American adults post online reviews of their medical experiences and suggests physician leaders respond “if they want to c...