How “deny and defend” tactics backfired on one hospital after the medical-error death of a newborn — and inspired a mother to take action.
Balance billing is putting a strain on patients. What can physician leaders do about this phenomenon? So far, few have any answers , so lawmakers...
Health care organizations adopting communication and resolution programs that emphasize culture, safety and physician wellness experience a drop...
The prevalence of burnout appears to be increasing within and across clinical specialties and types of practices. An underlying framework remains...
Teams look to leaders for an understanding of professional expectations and ethical behaviors. Supervisors must be aware that eyes are upon them to...
Learning how to be resilient can help you stand your ground and take actions that benefit your organization and your self-worth.
Teams look to leaders for an understanding of professional expectations and ethical behaviors. Supervisors must be aware that eyes are upon them to...
Learning how to be resilient can help you stand your ground and take actions that benefit your organization and your self-worth.
An antidote to chronic stress is cultivating a positive mindset — and it serves everyone well over the course of their careers.
Will the criteria used to evaluate candidates lead you to hire employees who will add to the team’s success or simply replicate the status quo?
Some of us worry about taking time off, but these four tips can help you relax and just go.
When problems are communicated to leaders properly, it creates an environment in which people feel safe to bring up bad news early to better avert ...
A survey indicates most American adults post online reviews of their medical experiences and suggests physician leaders respond “if they want to c...
Several breaches involve mistakes or malicious behavior, so all health care organizations can benefit from these suggestions.
Patient-reported outcome measures, stored in the clinical record, help physicians optimize treatment.
“Wellness 2.0” debuts at the Spring Summit in May, with plans to make it available at future association institutes and by arrangement to health ca...
Health care leaders are closely watching a CDC-funded effort to halt the spread of drug-resistant bacteria from hospitals and nursing facilities in...
For organizations to maximize their return on investment, all development professionals must pay attention to paying attention. Mindfulness trainin...
Here are five ways to recharge at home without adding stress to the lives of the very people who most want to support you.
An employee is worried that his supervisor isn’t leading by example. Our careers consultant offers tips on how to approach the problem.
Don’t think that you and the organization are intertwined or joined at the hip. The independence of working per diem sometimes can help.
Teams look to leaders for an understanding of professional expectations and ethical behaviors. Supervisors must be aware that eyes are upon them to...
An obstacle to facilitating change is when people are in “precontemplation” stage: when they’re actively resisting because they don’t see a need. H...