A Short History of the Convenience Store: What It Means for Modern Medical Care
Shep Hyken
Neil Baum, MD
May 8, 2026
Healthcare Administration Leadership & Management Journal
Volume 4, Issue 3, Pages 125-127
Abstract
We all recognize that merely providing a diagnosis and then prescribing an appropriate treatment is not going to be enough to endear a doctor to his or her patients, nor will that basic format alone maintain the loyalty of existing patients. There are many opportunities to provide added convenience to your patients, which will make your practice more attractive to existing patients and more appealing to new ones. This article discusses the convenience revolution occurring today and how to implement it in your practice.
Topics
Systems Awareness
Performance
Strategic Perspective
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