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American Association for Physician Leadership
American Association for Physician Leadership

JMPM - July/August 2018

In this article, we discuss determining the outcomes of care to complete the value calculation.

JMPM - July/August 2018

With patience and perseverance, as well as a strong team effort, the strategic plan can be the beginning of improved and predictable results for the business.

JMPM - July/August 2018

This article, the first of two parts, presents the ingredients of the “almost perfect” medical practice.

JMPM - July/August 2018

This article examines the process of implementing an automated patient satisfaction survey within a busy specialty practice and outlines the recommendations for making the most of the data collected.

JMPM - July/August 2018

Employee patience is an essential component of excellent customer service in the medical practice. This article explores the lifestyle choices employees can make either to support or thwart their patience.

JMPM - July/August 2018

This article discusses steps you can take to avoid HIPAA and customer service disasters, discourage embezzlement and fraud, and improve your front desk collections.

JMPM - July/August 2018

Successful managers—the ones at the helms of the best-run practices—consistently make sure that they apply the same resources and efforts to “boring, burdensome basic” tasks as they spend on their favorites.

JMPM - July/August 2018

An estimated $100 to 300 billion in the United States healthcare system has been attributed to patient nonadherence. Physicians need to change their approach to help their patients understand why healthcare costs are rising and what the patients can ...

JMPM - July/August 2018

This article aims to create oral health awareness, explain how oral health issues have a catastrophic impact on the general health of elderly people, and stress the advantages of early assessments of oral health in the primary care setting.

JMPM - July/August 2018

This article provides a model medical practices can implement that is based on strategies applied in the world of professional sports to create championship performance on the athletic field. It offers a framework medical practice managers can use to...

JMPM - July/August 2018

Delaying planning for the unexpected, via life insurance, can result in expensive and unintended tragic consequences.

JMPM - July/August 2018

This article discusses key components in handling calls to secure new patients and keep the existing patients coming back to your practice time and time again.

JMPM - July/August 2018

This article explains the two types of networking, tells you how to make the right connections and how to consistently add people to your network, and offers a suggested list of questions to use when meeting with individuals who could potentially end...

JMPM - July/August 2018

This article discusses Lean Six Sigma and patient flow efficiency as ways large medical groups and small physician practices can enhance their clinic throughput and increase patient satisfaction.

For over 45 years.

The American Association for Physician Leadership has helped physicians develop their leadership skills through education, career development, thought leadership and community building.

The American Association for Physician Leadership (AAPL) changed its name from the American College of Physician Executives (ACPE) in 2014. We may have changed our name, but we are the same organization that has been serving physician leaders since 1975.

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PO Box 96503 I BMB 97493
Washington, DC 20090-6503

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PO Box 745725
Atlanta, GA 30374-5725
(800) 562-8088
(813) 287-8993 Fax
customerservice@physicianleaders.org

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American Association for Physician Leadership®

formerly known as the American College of Physician Executives (ACPE)