This book is a practical guide to creating a positive practice image which grows a loyal, referring patient base. It includes advice on how to measure performance and maintain accountability; how to define your practice image and express it with conviction; and how to manage...

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Kick off your social media efforts today with this comprehensive resource. In addition to unique insights from practicing physician and social media pioneer Kevin Pho, MD, this book offers doctors a step-by-step guide on how to use social media to manage an online reputation...

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Disruptive behavior can happen in any workplace, but when it hits healthcare organizations, it can have dramatic impacts on patient care. In this definitive book you will learn not only how to recognize it, but also how to manage chronic disruptive behavior instead of lookin...

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Discover proven techniques to overcome physician resistance and move an organization forward through change.

The perfect primer for physicians struggling with today's ethical dilemmas. Learn the differences between yesterday's ethics and those you and your fellow physicians must adhere to today.

Gain a greater understanding of this complicated area and valuable insights on how to improve the credentialing and privileging processes.

Gain a deeper understanding of the challenges faced by healthcare leaders striving to deliver high quality, patient-centered care, in a safe and cost-effective way.

Beginning with an eye-opening chapter on the experiences of a long-time physician leader, the book covers every key skill needed for a successful career in healthcare management.

In a quick, concise way, learn how the law affects you and your practice. Gain strategies to mitigate the risk of litigation and best practices for your office.

Clearing the obstacles to innovation, this unique book is an investment that will repay "physician-entrepreneurs" many, many times over with guidance for researching the competitive landscape, protecting intellectual property, developing the right business and marketing plan...

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Drawing on nearly 50 years of combined experience, the authors map out practical, turnkey solutions to the harsh realities facing medical, dental, and all healthcare practices, including: tough competition, patient expectations, shrinking reimbursement, litigation, malpracti...

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The book starts with an overview of preparing the practice for technology, from there, the author helps the reader define requirements, choose the right system, get physician and staff buy-in, and take the system "live" as smoothly as possible. The author translates his expe...

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