This handbook enables your organization to systemize the tedious, ongoing, and mandatory process of credentialing your medical staff - and to understand why you must!

The author steps up and provides an educated voice on the challenges confronting all doctors-in-training, ultimately seeking a way forward for more efficient and better patient care. This book is for students who are thinking about a career in medicine, patients who are frus...

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A one-of-a-kind practical resource that offers up- to-the-minute guidance on how to integrate behavioral health (BH) into primary care in a manner which is legal, profitable, clinically effective, time-efficient, and reflective of best practices.

Learn how to formulate an innovative idea, solidify it and design a team to deploy it. The author cites real-life examples of how small innovations are improving health care across the country and explains how all physicians can achieve similar successes within any health ca...

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Today’s practicing physicians tend to feel hemmed in by the pressures to align with other entities imposed upon them through the changing structures in healthcare. The dilemma is not so much of whether or not to merge in some manner with other entities; rather, it is more ab...

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In light of the evolution of healthcare, physician alignment is a legitimate issue for providers who now function in the era of accountable care. The dilemmas providers face are less about whether to align with other entities and more about how to ensure success. Many option...

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In the past, Five-Star Service was perhaps one of the most underestimated concepts in the healthcare industry. Not anymore. Five-Star customer service is something we all demand in our everyday lives - in our homes, businesses, and personal lives - and now it is becoming one...

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Every day, potential buyers call your practice, and too often, experience poor customer service, which turns them away. Inefficient phone handling also frustrates existing patients and hurts patient retention. All told, poor phone management causes practices to lose much-nee...

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In this easy-to-read book, the author presents 40 strategies – 10 topics in each of 4 categories which helps providers enhance quality, reduce readmissions, decrease errors, improve disease prevention, and cut healthcare costs. Packed with practical, easy-to-implement sugges...

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The authors of this successful book realize that most physicians, while getting their medical training, had no time to take accounting and finance courses. Their goals were on building their clinical knowledge. As a result, many physicians are unprepared to handle their fina...

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Now that health insurance reform has been passed and upheld by the Supreme Court, the real job of reducing the cost of healthcare needs to begin. But reducing healthcare costs is an extremely difficult job, one which requires out-of-the-box thinking to succeed. Fortunately, ...

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This book is a practical guide to creating a positive practice image which grows a loyal, referring patient base. It includes advice on how to measure performance and maintain accountability; how to define your practice image and express it with conviction; and how to manage...

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