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Practicing mindfulness and meditation in any situation, whether routine or occasionally, can help keep our thoughts tamed. In times of uncertainty ...
While 70 percent of firms still promote from within to fill the CEO’s chair, increasing numbers of companies have been looking outside for their ne...
Coronavirus has made a difference in your practice procedures. But…have you reviewed and updated your Procedures and Policies Manual?
As America begins to open up, the newest conundrum for employers in cities is how to safely transport people in elevators and manage the crowd of p...
We need to teach people that setting boundaries is OK. It’s not selfish. It’s actually selfless. It allows you to be more effective at what you do,...
When people think of mentoring, they often think of an older executive counseling a young upstart. In that scenario, the senior leader advises the ...
Every politician condemns the phenomenon of “surprise” medical bills. And yet, no one with authority in Washington has done much of anything about ...
In this article nine physician leaders share their perspectives on the challenges and lessons of COVID-19.
Rural hospitals may not be able to keep their doors open as the coronavirus pandemic saps their cash, their CEOs warn, just as communities most nee...
The secret to selecting great leaders is to predict the future, not to reward the past. Avoid promoting entirely based on culture fit.
Many of our most destructive habits can be changed through coaching or training. But not all troubling behaviors are so easily solved.
Patient portals, a standard feature of today’s electronic medical record, have not nearly reached their potential. A well-deployed patient portal c...
As the coronavirus pandemic continues to evolve, the damage to the job market looks likely to be deep and long lasting. Managers are not only deali...
Burnout occurs almost twice as often in healthcare practitioners as it does in the general population. What role should healthcare administrators p...
With 71% of all nonfatal workplace violence occurring in healthcare settings, healthcare workers are four times more likely to experience violence ...
The reality is that the risks our facilities face today are different from what we imagined a decade ago — and that a rapidly changing climate pose...
Despite widespread frustration with electronic medical records, there is hope for the future, this author contends, in the form of improved interop...
There’s never any excuse for any healthcare facility—especially weeks into this crisis—not providing their doctors with adequate Personal Protectiv...
In times of crisis, it may be hard for marketers to know where to begin. Here are some tips:
The data and analytics psychologists provide to healthcare organizations allow for smarter decisions, fewer costly mistakes, and better outcomes.
Will there be a post-pandemic rush of physicians affiliating and aligning with hospitals? While the answer is uncertain, physicians across various ...
Do you understand your EQ? Emotional Quotient? Are you aware of your personal competencies and social competencies?
Against the backdrop of Coronavirus, both employers and employees need to protect themselves as well as confidential company information. Here are ...
Express clinics, mobile apps, online tools, video visits and even house calls are reshaping the way health care is delivered by some cutting-edge s...
The year 2020 began with unique challenges from a global pandemic and wide-spread economic strain. Our healthcare workforce has responded magnifice...
During times of crisis the mind’s tendency to wander and get trapped in negative thinking is exacerbated. You can become hooked by obsessive thinki...
"When the ordinary retreat, the resilient reinvent"Steve Gleason/New Orleans Saints (#37)
As we approach the aftermath of the COVID-19 pandemic, me...
In this episode we speak with Jeanne Pinder, Founder and CEO of ClearHealthCosts.Ms. Pinder brings her background as a New York Time journalist to ...
The Physician Leadership Journal is the premier source of insight and information on the business of medicine and the leadership knowledge at the l...
A KHN investigation found that manufacturers, hospitals, doctors and some patient advocates have put their marketing muscle ― and millions of dolla...
SEATTLE — While officials in Washington, D.C., grappled with delays and red tape, two professional virus hunters raced to make thousands of tests a...
Quite often, when I begin a process improvement project with a client—particularly when it focuses on patient throughput—I like to spend a few hour...
Hiding bad news is virtually a reflex in most organizations, but thoughtful leaders recognize that speaking up early and truthfully is a vital stra...
On March 24, the Trump administration announced $100 million in supplemental funding for community health centers to support the response to the co...
The drug-makers are in a race to treat the 2.4 million people in the U.S. with the viral infection. Left untreated, its most chronic form can cause...
While thousands of cities and counties have banded together to sue opioid makers and distributors in a federal court, another group of plaintiffs h...
COVID-19 is clearly creating significant change in how daily lives are pursued. The impacts on healthcare as an industry are profound and how physi...
As a physician, it is especially important that your video presence conveys the same compassion, expertise, and reassurance that you would sitting ...
We hope you are doing well during this extended fight with COVID-19. It is impacting every aspect of your communities, practices and engagements. A...
So before announcing deep layoffs, we recommend that you consider these measures first.
Getting heath care by phone or video conferencing has been around for several decades, but the outbreak of coronavirus has led to an increase in te...
Hundreds of hospitals across the nation, including a number with sterling reputations for cutting-edge care, will be paid less by Medicare after th...
Mentorship is built into a physician's clinical training, but what happens after medical school and fellowship ends? Finding a mentor to help guide...
Depression is the leading cause of disability worldwide. One in 5 Americans are affected by mental health issues, with depression being the most co...
Proactive planning and processes go a long way toward ensuring organizational quality and continuity — and a much- needed safety net for inevitable...
Meditation can be of tremendous help during times like this. Practicing meditation has been shown to reduce anxiety, calm the amygdala and increase...
Laura Benson retired from nursing in 2018, but this week she reported for work again in New Rochelle, New York, where the first cluster of COVID-19...
With COVID-19 concerns spreading around the globe, many business leaders are asking how they can communicate uncertainty both internally to their t...
As COVID-19 continues to impact us on a global scale, maintaining the health and well-being of providers and clinical teams is critical. But how ca...
Rarely, do we get an opportunity to directly observe a distinct event, which materially changes standard approaches to healthcare delivery. In 2018...
How Physicians Can Leverage Their Clinical Skills to Transition to Another Career
By the time they realize their career in clinical medicine isn’t ...
Post-traumatic stress disorder (PTSD) is under recognized in physicians, even though it may be more prevalent in physicians than in the general pop...
Only one in five C-suite executives is a woman, and women remain underrepresented at all levels.
Many leaders care about gender diversity — at leas...
About 300 to 400 physicians die by suicide each year, averaging one per day. Physician suicide is part of an epidemic—an epidemic of burnout, depre...
Although creating and maintaining healthy organizational cultures in times of adversity is challenging, it is critical in order that people can dev...
Companies in every industry are digitalizing their operations, and many are struggling to find the talent they need to do it. But not all.
The paperwork may seem daunting, but realistically it does not take very much time to stay on top of, so you can keep delivering excellent care as ...
What I’ve learned is that, although part of our capacity to deal with the unknown is innate, a larger portion is learned. Those who develop this “u...
Thanks to improvements in chemotherapy administration and symptom management, most treatment has moved from the inpatient setting to outpatient cli...
In fast-moving and uncertain situations, leaders face questions they may not even have answers to. But communicating early and often with key stake...
It may seem to you that there is little or nothing that you can do about the stressors you face in your medical practice. There is always so much t...
Most of us have experienced the misery of working for a boss who intimidates employees while charming superiors and customers. But it’s hard to fig...
As governments and health care agencies work to stop the spread of Covid-19 and to treat those who are infected, manufacturers in more than a dozen...
When a lack of effective leadership eroded trust in a 100+ year old health system, the organization needed a respected leader who could restore faith ...
April 16th is National Healthcare Decisions Day, a day that encourages us to proactively put in writing our advance directives – how we’d like to b...
The coronavirus crisis, like every crisis, is unfolding over an arc of time with a beginning, middle and end. The actions of executives and their t...
Disasters can be large or small—national or confined to just your practice. Weather-related disasters such as hurricanes along the coasts, blizzard...
Ask any leader whether his or her organization values collaboration, and you’ll get a resounding yes. Ask whether the firm’s strategies to increase...
To keep pace with the needs of employers, education should take place consistently and regularly throughout a person’s career, especially when it c...
Your passion for your career can sabotage your attempts to succeed. When you go from feeling energized, excited and in control of your work to feel...
Physician Leadership Connect is an online community available for physician leaders at a time when sharing ideas and challenges, asking questions, ...
It’s a strong argument. We pay more per person for healthcare than any other country in the world. That high price tag does not translate into the ...
A high-ranking federal official in late February warned that the United States needed to plan for not having enough personal protective equipment f...
Many Americans seem to expect lawmakers to provide a new model for how healthcare is delivered. But the answers may come from places other than Was...
One week ago, a mere glance at my phone between patients would have sufficiently caught me up on 30 minutes of disconnect from both social and main...
Clinical studies show medication-assisted treatment significantly decreases the rate of relapse and overdose more than other interventions alone. M...
IBM is in the process of patenting an algorithm that can supposedly predict when an employee will quit with 95 percent accuracy. This is significan...
Today we join the conversation around COVID-19 and the use of technology and telemedicine to enable efficient communication among physicians, healthca...
Over the past 10 years, there have been squabbles over how best to collect injury data, over who has the power to require it, over who should pay f...
Healthcare costs keep climbing, quality needs improvement, and physicians are burning out. These are a few of the reasons Ash Gokli, MD, Chief Medical...
Workplace culture, which is often thought of as a company’s most precious asset, is increasingly a liability for companies that don’t tend to it.
For almost 20 years, malfunctions and injuries linked to 108 medical devices, including dental implants and pacemaker leads, were funneled into an ...
To address the problem of physician burnout among the high-risk group of female junior faculty, the effectiveness of executive coaching in decreasi...
Recognition and appreciation. For leaders who want their teams to thrive and organizations that want to create cultures of engagement, loyalty and ...
How often do we say, “I wish my staff members performed their jobs with more professionalism”?
Medical artificial intelligence can perform with expert-level accuracy and deliver cost-effective care at scale. IBM’s Watson diagnoses heart disea...
Similar to health systems, physicians also face risks and rewards as they consider and pursue alignment strategies. This section details some of th...
Undoubtedly, alignment involves a certain degree of risk for health systems, but despite such risks, the need for alignment still exists. Health sy...
One of the things that stands in the way of many leaders’ success — and therefore the success of their companies — is their ego. Fortunately, mindf...
Burnout is a symptom of deeper systemic problems beyond clinicians’ control.
There’s no shortage of digital health offerings promising to enhance patient care and achieve aspects of the quadruple aim of enhancing the patient...
Research indicates that open communication raises employee satisfaction and increases retention. Implementing a 'Morning Huddle' with clinicians and e...
Interviews with almost 100 chief transformation officers, chief digital officers and other top executives at over 80 global companies — all establi...
The topic of healthcare coverage is white-hot right now, but the real job of reducing healthcare costs needs to begin now as well. Reducing healthc...
Patients face a big problem: When insurers revoke their decision to pay after the service is completed, patients are legally on the hook for the b...
A surge of new healthcare products, from wearable health trackers to diagnostic algorithms promising to improve medical outcomes, is prompting phys...
A 2019 survey found that over 20% of doctors plan to make a career change within 12 months. And, as many as 70% of physicians across all specialtie...
When it comes to pharmaceuticals, you have heard the list of complaints. Drug prices are too high. Drug prices are not transparent. My insurance plan ...
The organizer of a big finance women’s conference was asking how to ensure that men attended. The head of diversity and inclusion at a large automo...
Launching a major transformation effort is a common way for business leaders to get ahead of the competition. But too many of these efforts fail; m...
The real solution to improving cost and quality in the healthcare delivery system lies in designing care models that improve outcomes for patients.
Philanthropy is nothing new in the family of Major General Elder Granger, MD, FACP, FACHE, CPE, FACPE, MG, who recently sponsored 55 med students f...
Hospitals Learning to Defuse Violence to Minimize Patient-Induced Trauma.
In identifying a top performer’s development needs, you can sometimes feel like you’re nitpicking, or being demanding. In addition, top performers ...
So why are women less competitive than men? Past research has pointed to evolutionary pressures, the domestic roles that women have traditionally p...
In the book, "Quality Care, Affordable Care: How Physicians Can Reduce Variation and Lower Healthcare Costs," Dr. Lawrence Shapiro explains how by ...
Dr. Angela Gatzke-Plamann didn’t fully grasp her community’s opioid crisis until one desperate patient called on a Friday afternoon in 2016.
For businesses today, cyber risk is everywhere. Yet for all the investments companies have made to secure their systems and protect customers, many...
According to Mark Debinski of Bluewater Advisory, a consulting and recruiting firm specializing in talent management, “shipwrecks” are defined as e...
General McArthur once said, “Old soldiers never retire, they just fade away.” Older physicians would like to stay connected to the practice of medi...
Broadly speaking, beauty bias concerns the favorable treatment that individuals receive when they are deemed more attractive, regardless of whether...
Kristie Flowers had been sick with the flu for four or five days in July before the 52-year-old registered nurse from Genoa, Colo., acknowledged sh...
The American Association for Physician Leadership®, the premier organization for lifelong growth, transformation and support of physicians in healt...
The telephone is the lifeline of your practice. It has been a critical component for all businesses, healthcare or otherwise, since the early 1900s...
This article summarizes the proposed exceptions and discusses proposed changes to the definitions of the “Big Three” Stark Law exception requirements—...
Derek Lewis was working as an electronic health records specialist for the nation’s largest hospital chain when he heard about software defects tha...
Thinking of submitting a peer-reviewed paper for our award-winning magazine? Here’s how to do it.
The executives who appear on Harvard Business Review’s 2019 list of best-performing CEOs in the world show remarkable longevity in their roles: The...
Recent news reports have focused public attention on poor quality control and contamination in the manufacturing of cheap generic drugs, particular...
Everyone knows what a good board should do: provide strategic advice, protect the interests of shareholders and minimize risk. But sometimes, fuele...
Despite a well-documented need, business and personal finance topics rarely are taught in medical school, resulting in low student financial litera...
Evidence-based practice is held as the gold standard in patient care, yet research suggests it takes hospitals and clinics about 17 years to adopt ...
Indefensible differences in salary between women and men persist in medicine.
Falls remain the leading cause of fatal and nonfatal injuries for older Americans. Hospitals face financial penalties when they occur. But hospita...
During my tenure as executive vice president of Walmart, I hired a brilliant strategist to create a marketing strategy for the Sam’s Club division....
Burnout and moral injury are terms that litter the landscape of ongoing research and debate about what is happening with American Physicians. With ...
News reports in several states and studies at the national level have found that child welfare workers deem black mothers unfit at a higher rate th...
Left unaddressed, physician burnout can significantly diminish the quality of patient care. So much so that, in fact, that it adversely affects not...
Business publications are filled with articles about feedback: how important it is for leaders, what happens when leaders don’t get it and what to ...
Opportunities abound for doctors of all specialties. Clinical inpatient and outpatient work, telemedicine, insurance, administrative, pharmaceutica...
How could Unionville, Mo. — a town of 1,790 — generate $92 million in hospital lab fees for blood and urine samples in just six months? The lab bi...
Most managers aren’t aware of what their employees really think about them.
Ring in the New Year with this SoundPractice episode covering your action plan for HIPAA compliance.
The 2020 Winter Academies represents the best of both worlds: An immersive learning experience where you can accrue course credits toward your CME,...
A study by a medical malpractice insurer has concluded that misinterpretation of scans and films, most notably CT scans, were the leading cause of ...
In 2016, 10 times as many Americans as Germans died as a result of drug overdoses, mostly opiates. Three times as many Americans as Germans experi...
In an article in the BMJ journal, Julie Rovner, chief Washington correspondent for Kaiser Health News, examines the debate over the future of the U...
Compared with some other activities of business leaders, such as hiring the right talent and setting strategy, changing corporate culture can be es...
After weeks (or months) of networking, reviewing resumes, and conducting video and in-person interviews, you’ve finally filled that open position. ...
When CEOs botch their exits from a company, their successors and the business itself suffer.
Home dialysis for older adults will become more common in the years ahead, experts predict — but not without overcoming significant challenges.
“We have found a powerful and perhaps unexpected tool in our attempt to influence our culture: a shared reading program.”
The big day has finally arrived. Your practice’s new physician is ready to start. In this SoundPractice episode, Mike Sacopulos and Cheryl Toth wil...
Important questions need to be asked as physicians develop the business model for a new healthcare innovation.
Healthcare organizations run on information. Unfortunately, the documents they must process come in at such a rapid rate that it threatens to overw...
Who benefits when a manager sponsors someone more junior and offers the person guidance, advocacy and support? If you answered the “protégé,” you’d...
In a study 234,000 exit interviews, the #1 reason employees said they quit was due to a lack of opportunity to grow in their preferred job or caree...
We here at the American Association for Physician Leadership are happy to announce the debut of the book, “Value-Based Healthcare and Payment Model...
Too few women are reaching the top of their organizations, and a big reason is that they’re not getting the high-stakes assignments that are prereq...
Many patients, who may have records scattered across doctors’ offices, labs, hospitals and clinics, say responses from health care providers can ra...
Hospitals are eager to get particular specialists on staff because they bring in business that can be highly profitable. But those efforts, if they...
We all want to live rich and meaningful lives, at work and at home. Around the world, more and more employees are seeking flexible work arrangement...
Holiday work parties are a time for fun and celebration. But when a little relaxation and alcohol mix, the line between professional and unprofessi...
For many leaders, delegating feels like something they know they should do, but don’t.
Our typical response to ever-growing workloads is to work harder and put in longer hours, rather than to step back and examine what makes us do thi...
Here are 3 ways that doctors can make sure they stay at the peak of their health while in hospital or clinic.
Many healthcare practices routinely prescribe durable medical equipment. What should practices look for in a DME provider? What are rules and regul...
Now that it’s upending the way you play music, cook, shop, hear the news and check the weather, the friendly voice emanating from your Amazon Alexa...
Too many hiring managers avoid telling candidates the truth about a job. Their logic is that if applicants find out how hard they will work or how ...
As a result of the volume of prescription drugs being used, the process for renewing these medications has placed a major burden on primary care cl...
The behavior of John Stumpf can be explained through the research of neuroscientist Sukhvinder Obhi, who has found that power impairs our mirrorneu...
If you’d like guidance on how to navigate the complexities of SEO (Search Engine Optimization) and the integration of social media into your digita...
It is a relatively straightforward process: Participants are taught to recognize signs of distress. Then they learn how to ask a person if he or sh...
Dealing with a pessimist team member can be frustrating and time-consuming. Attempts to ignore or counter his frequent negative comments may simply...
Love it or hate it, online ratings and social media are essential to your future.
Increasingly, families will encounter similar concerns as older adults become reliant on computers, cellphones and tablets: With cognitive impairme...
Narcissists threaten organizational culture with traits such as entitlement, grandiosity, lack of empathy, and behavior that prioritizes self-inter...
Why feeling like a fake can be a sign of growth.
Many companies struggle with how to retain millennial talent — and how to stay relevant to younger consumers. In response, leadership teams of majo...
Coaching is used by companies and many industries to develop managers and leaders. But it’s only beginning to emerge as a professional development ...
The Triple Aim has become the guiding light and benchmark by which healthcare organizations plan their future efforts. It has been adopted into hea...
Okay so you’re a physician who is a full-time employee with an organization. Thinking of taking your first steps into the world of moonlighting and...
As a leader, how you respond under pressure makes an indelible impression on your colleagues. When leaders don’t know how to cope with stress, thei...
The use of artificial intelligence and algorithms to manage business processes, hire employees and automate routine organizational decision making ...
When PDL BioPharma’s $40 million blood-pressure medicine faced the threat of a generic rival this year, the company pulled out a little-known strat...
Although most managers would agree that it is important to hire people who fit into the company culture, the idea of hiring for cultural fit has be...
Nearly half the physician workforce is considered unwell — burned out, depressed, in some cases suicidal. Unwell physicians provide suboptimal care
The American Association for Physician Leadership Fall Institute in Scottsdale, AZ is coming to a close.
It’s time for AAPL’s 2019 Fall Institute. Members are in Scottsdale, Arizona for career-enhancing educational opportunities and to network with pee...
Managerial nudges aren’t always perceived as helpful. Regardless of intentions, they can feel patronizing or subtly manipulative. This is a particu...
How often do we say, “I wish my staff members performed their jobs with more professionalism”? But what exactly do we mean when we say that?
One award honors extraordinary leadership achievement on an individual level. The other honors extraordinary leadership achievement on an organizat...
MILWAUKEE — Dr. Lynn D’Andrea knew something was amiss when three teenagers with similar mysterious, dangerous lung injuries came into the Children...
Workplace stress costs the U.S. economy around $300 billion per year in absenteeism, diminished productivity, and legal and medical fees.
Over the last several years, an increasing number of healthcare providers have been offering a form of group physician visit known as a shared medi...