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For years managers have been encouraged to candidly praise and criticize just about everything workers do. But it turns out that feedback does not ...
Disparities in health care are not just limited to the delivery of care. They also exist in the way that clinical trials are structured. Women, peo...
A lack of diversity in the workforce often has systemic and cultural causes — and is therefore not a quick fix. To change this, organizations shoul...
Apple TV+ launched “Ted Lasso” in the fall of 2020. The series focuses on an American football coach (played by Jason Sudeikis) who is hired to coa...
The lessons from COVID-19 outline a path forward toward sustainable, high-quality healthcare. Physician leaders should lead this evolution.
The Maslach Burnout Inventory (MBI) is the first scientifically developed measure of burnout and is used widely in research studies around the worl...
The U.S.-China trade war and the supply and demand shocks brought on by the Covid-19 crisis are forcing manufacturers everywhere to reassess their ...
An AAPL member since 2018 and the winner of the 2019 prestigious Roger Schenke Award, Dr. Saint Martin discusses her team’s published work on a str...
The authors of this article describe the disproportionate impact the pandemic has had on the mental health of three important employee groups: moth...
Everyone knows that success at work depends on being—and being seen as—both competent and likable. You need people to notice your growth and accomp...
People’s expectations and definition of trustworthiness are broadening for leaders, and it takes a lot to gain that trust. The author offers four r...
If you have a big job, the thinking goes, you should focus on it obsessively so that you excel and position yourself for the next role. But, in fac...
Difficult conversations are, well, difficult. And we all crave tactical advice about how to handle them, what to say, and what not to. But the prim...
The most pertinent question one can ask of a current or future employee may just be: How do you learn? Lifelong learning is now roundly considered ...
While 2020 was the most volatile year in modern history, it would be a mistake to think that we’re in for smoother sailing this year. In fact, as w...
Having a colleague who makes mistakes, misses deadlines, or just plain slacks off is more than just a workaday frustration; it can also negatively ...
The surge of Covid-19 patients during the global pandemic required hospitals and providers to create new clinical, operational, and staffing protoc...
Many working fathers find that their career success cuts both ways. They discover that they are enmeshed in a career that, while it has many merits...
“Imposter syndrome,” or doubting your abilities and feeling like a fraud at work, is a diagnosis often given to women. But the fact that it’s consi...
It is our pleasure to bestow the credential of Certified Physician Executive (CPE) through the Certifying Commission in Medical Management (CCMM) a...
Frontline health care workers — including nurses, doctors, residents, security guards, orderlies, and cleaning staff — have borne the brunt of a po...
Social media can be a highly effective tool for diversifying and evolving one’s network. That said, it can be challenging to reach out to people yo...
Understanding the evolution of advanced practice provider leadership positions can serve as a roadmap for organizations as they develop their APP s...
The COVID-19 pandemic brought with it an unprecedented number of waivers and regulatory flexibilities that allowed physician practices to continue ...
Based on a growing body of research on gender in negotiations, combined with burgeoning research on positivity and mindfulness, several strategies ...
While it’s up to employers to provide a working environment that prevents burnout as much as possible, new research suggests that addressing burnou...
Bernard J. Tyson, the late chairman and chief executive officer of Kaiser Permanente, worked tirelessly to address the health care disparities that...
From “I like to be efficient” to “I trust my gut” to “I can make a rational decision,” there are a number of deeply ingrained — and counterproducti...
Disruptions of the raw materials for many common kinds of plastics are now occurring. They are the latest problem to strike global supply chains. T...
We all have times when we wonder, “Am I at the right company? Am I in the right job? And is this all there is?” These questions are especially agon...
When we ask professionals to describe a career negotiation, the first thing many people think of is bargaining with a hiring manager over an offer ...
From credit card interest rates to listing the calorie content on restaurant menus, data disclosure can be a powerful tool to change behavior. And ...
In this podcast episode, Mike Sacopulos interviews Laura Hills, D.A. Dr. Hills is well known for her programs, books, and articles, and notably, ha...
By aligning executives’ financial incentives with company strategy, a firm can inspire its management to deliver superior results. But it can be ha...
By now most companies have committed to improving their environmental, social, and governance performance. Such sustainability efforts have increas...
For years, some of our nation’s savviest medical practice executives, managers, and physicians have examined their practice performance by analyzin...
When evaluating candidates for a position, start by understanding that you’ll never find the perfect candidate for the job — that person doesn’t ex...
As health care organizations grapple with responding to the ongoing Covid-19 pandemic and adapting their operations to continue to fulfill other as...
Most of us wouldn’t turn to a stranger on an airplane and tell him or her about our aches and pains, our digestive issues, or our deepest fears abo...
The questions so often asked by women physicians aspiring to management is, “How can I enter the field” and “How can I move up the ladder?” The fac...
As everyone has become painfully aware, acute shortages of materials like masks, ventilators, intensive care unit (ICU) capacity, and staff are ham...
Frequent breaks help recharge our batteries at work, and while screen-free respites are usually best, sometimes you just can’t get away from your d...
In this episode of SoundPractice, Host Mike Sacopulos discusses with Ms. Cameron the benefits mindfulness brings to the practice of medicine.
Senior leaders, particularly CEOs, confront a central paradox in their work: They generally have access to more lines of communication than anybody...
Intimate partner violence, or IPV, is often perceived as a private occurrence; in reality, it also affects virtually every aspect of a victim’s lif...
We live in an age of polarization. Many of us may be asking ourselves how, when people disagree with or discount us, we can persuade them to rethin...
About a thousand years ago, I was the administrator for an otolaryngology department. The department put on a CME course on endoscopic sinus surger...
Agile methodology, created to fast-track software development, is now being used throughout organizations by teams that want to execute projects qu...
Despite the high rate of churn in the labor market today, many companies pay scant attention to offboarding employees. That’s a mistake, say the au...
Behavioral economics has shown that nudges can be used to help individuals act in their best interests. But can you apply similar tools to change o...
The pandemic has placed a new spotlight on working conditions in factories that supply global companies. To avert problems, firms often impose code...
These are challenging times to stay energized and upbeat. The author offers four pieces of advice to help make you and your colleagues more optimis...
In most endeavors, experience is a good thing. But new research from the executive recruiting and leadership advisory firm Spencer Stuart finds tha...
In our always-on world, burnout has long been a threat. But in 2020 burnout became rampant, seemingly overnight. Within weeks millions of people lo...
Leaders may mean well when they tout the economic payoffs of hiring more women and people of color, but there is no research support for the notion...
SoundPractice host Mike Sacopulos recently interviewed Janice Nimura about her latest and award-winning book, "The Doctors Blackwell: How Two Pioneeri...
Engaging advanced practice providers and redefining care models in a way that supports their ability to expand access and generate additional reven...
Susan Quirk is a Managing Director with Three-Sixty Advisory Group and has more than 25-years of experience partnering across healthcare organizati...
You may have heard the saying, “When you’re in love, smoke gets in your eyes.” Well when you’re talking, smoke gets in your eyes and ears. Once you...
Vaccines are now in place and treatment options continue to be refined while the world’s population endures dissipating impacts from a global pande...
When shortages of PPE and other medical supplies hit in the early months of the pandemic, tens of thousands of domestic producers — from individual...
Walking is one of the simplest and most strategic things you can do for yourself. It takes little preparation, minimal effort, no special equipment...
Employees around the world are reporting that big organizational changes are affecting their jobs. From leadership transitions and restructurings, ...
In this podcast episode, Mike Sacopulos interviews Laura Hills, D.A. Dr. Hills is well known for her programs, books, and articles, and notably, ha...
A new partnership between the American Association for Physician Leadership and the Indiana University Kelley School of Business aims to provide ph...
Many strategic plans aren’t strategic, or even plans. To fix that, try a six step process: first, identify key stakeholders. Second, identify a spe...
As COVID-19 cases surge, some physicians may need to be quarantined, resulting in hospitalist staffing shortages.
A 10-year study of more than 17,000 C-suite executive assessments looked at who gets to the top and how. A close look at “CEO sprinters” — those wh...
A top down approach to building company culture no longer works for several reasons. For one, Covid-19 has upended how leaders interact with employ...
Unhappy patients: every practice has them. Maybe you believe you have very few, or perhaps you’re reading this because you know you have too many.
Millions of women have exited the U.S. workforce since the pandemic started, many due to a lack of school and childcare options. If left unaddresse...
When faced with a high-stress situation, one that even feels threatening, it can feel like we don’t have control over our response. Research has sh...
The four essential behaviors that help them win the top job and thrive once they get it.
I’m not sure I want to come back full-time.
Many senior executives speak of the importance of executive presence, yet far too few organizations or individuals have taken the time to define wh...
No leader can succeed without mastering the art of persuasion. But there’s hard science in that skill, too, and a large body of psychological resea...
In this fascinating episode, Dr. Patty Fahy offers ideas for identifying, hiring, and retaining exceptional physicians.
Despite the $15 billion companies spend annually on managerial and leadership development, bad bosses are common in the American workforce. So why...
Haven, the venture to disrupt U.S. health care formed by Amazon, Berkshire Hathaway, and JPMorgan Chase, is disbanding less than three years after ...
Consider and protect your home as a safe place by removing yourself from devices that remind you that there’s work to be done and could easily dist...
We talk with Teresa Malcolm, MD, FACOG, MBA, CPE, CPXP, physician development coach and American Association for Physician Leadership (AAPL) board ...
Not every top performer makes for a good manager. In this piece, the authors argue that the difference between a good individual contributor and a ...
AAPL's SoundPractice Mike Sacopulos interviews Dr. Michael Osterholm, an epidemiologist and international medical detective, and director of the Ce...
Most physicians know how critical social determinants can be and wish they could do something about them. Among the most glaring needs that many pa...
Modern Healthcare’s 50 Most Influential Clinical Executives awards & recognition program honors individuals in healthcare who are deemed by their p...
All organizations have the ability to be smarter than the sum of their members’ intelligence and talent. Unfortunately, most are actually dumber. T...
Supporters say teledentistry can help reach the 43% of rural Americans who lack access to dental care. Medicaid and the Children’s Health Insurance...
2020 was a challenging year for Tony Slonim, the Chief Executive of Renown Health, a regional hospital network based in Reno, Nevada. In late Marc...
Marc Ringel, M.D. joins Mike Sacopulos in a thoughtful, measured, and intelligent discussion on the cutting edge of technology’s application to hea...
At the onset of the Covid-19 crisis, talent literally left the building, and we’re now beginning to realize that in many places, it is unlikely to ...
One major opportunity for lowering health care costs without compromising outcomes is to persuade physicians and patients to use sites that provide...
As providers have ramped up their use of telehealth during the Covid-19 pandemic, one group — the elderly — has experienced particular challenges i...
The credentialing process is one of great import to private practices’ and hospitals’ employed physician networks (EPNs). Too often, credentialing ...
From local restaurants to larger companies like Spotify and Unilever, companies that are successfully navigating the Covid-19 pandemic and ensuing ...
Mike Angevine lives in constant pain. For a decade the 37-year-old has relied on opioids to manage his chronic pancreatitis, a disease with no know...
Research shows that people assume asking sensitive questions about salary, relationship status, or other personal topics is likely to make their co...
What current trends will alter the course of healthcare in the next decade?
During the onset of Covid-19 in the U.S., the author conducted a study to find out how professionals were reacting to the unanticipated disruption ...
Many cancer patients eager to undergo psilocybin therapy to help quell the psychic pain that can accompany a terminal illness. Advocates say the th...
In our work across the country, we are witnessing health care systems in different stages of the Covid-19 pandemic that are trying to address the b...
An excerpt from "Integrating Behavioral Health into The Medical Home: A Rapid Implementation Guide".
The Black Lives Matter and #MeToo movements have forced people in positions of power—namely, the white men who dominate institutional leadership ro...
Leadership’s basic level understanding of human factors could help prevent or mitigate negative impact from the variety of externally imposed expec...
The pandemic has forced leaders of hospitals around the world to adopt new practices as they have struggled to contend with the crisis. In this art...
A seasoned physician leader reflects on the evolution of practice promotion—from word of mouth to comprehensive Internet strategies.
As more and more consumers turn to e-commerce rather than in-person shopping, ensuring that these online platforms offer a reliable rating and revi...
Faculty members and student activists around the country have long called for medical schools to increase the number of students and instructors fr...
While fathers are increasingly recognizing the value of caring for, educating, and raising their kids, there are still imbalances that make working...
Now essentially a full year — a dangerous year — under strain from a global pandemic, the imposition on routine life continues. Necessarily, indivi...
Join Mike Sacopulos and Rick Boothman for a deep dive into the principles of the “Michigan Model,” methods of reasoned and humane methods of handli...
The Emergency Medicine Professional Development Program provides physicians with an opportunity to enhance their career development and reduce burn...
It’s been 50 years since Robert K. Greenleaf published his seminal essay in which he proposed that the best leaders are servants first. Since then,...
Research shows how doctors’ unconscious bias affects the care people receive, with Latino and Black patients being less likely to receive pain medi...
Recent reports have shown that the high degree of caregiver burnout, toxic work environments, and a chronically disengaged workforce create signifi...
Five-star service has always been important, but has become even more so now that national healthcare reform will affect the way healthcare is deli...
The number of healthcare providers impacted by the Sunshine Act has expanded. Understanding the changes will help accurate reporting on all covered...
The various options available for the affiliation of physicians can be overwhelming to potential participants, especially to those who are less fam...
COMPANIES ARE DEPLOYING AI AND ROBOTICS IN WAYS THAT DISRUPT TRADITIONAL TRAINING TECHNIQUES SUCH AS MENTORING AND ON-THE-JOB LEARNING. WE NEED TO ...
Unexpected medical bills continue to be a massive burden on countless patients across the United States. This is a problem that physicians and heal...
Amid the coronavirus pandemic, we’re all trying to cope with unprecedented levels of uncertainty. For several years I’ve been studying how we devel...
Given that up to 50 percent of hospitalized patients are malnourished or at risk of malnutrition, the importance of identifying and addressing nutr...
Advocating for women’s advancement at work is integral to the improvement of financial results and diversity in the workplace. Yet data from the Wo...
The White House and many Americans have pinned their hopes for defeating the COVID-19 pandemic on a vaccine being developed at “warp speed.” But so...
It is our pleasure to bestow the credential of Certified Physician Executive (CPE) through the Certifying Commission in Medical Management (CCMM), ...
2020 is a challenging year for healthcare leaders. How do you continue to achieve strategic goals when a pandemic turns clinical operations upside ...
How do we keep compassion while creating policies and processes? This can be most certainly one of the most daunting parts of being an administrato...
Medical practices face a variety of risks related to staff misconduct. This article explores the potential risk areas and provides recommendations ...
Today, some 80 percent of large companies have adopted machine learning and other forms of artificial intelligence in their core business. Five yea...
The coronavirus crisis, like every crisis, is unfolding over an arc of time with a beginning, middle and end. The actions of executives and their t...
These times of pandemic have exacerbated the long-standing problem of physician burnout. On this episode of SoundPractice we will speak with Humay...
Operating the better part of a year under the strain from a COVID-19 pandemic, our healthcare workforce continues to undergo significant change — p...
Despite persistent efforts to tackle underrepresentation of women on corporate boards, most boardrooms remain mostly male.
As COVID-19 took hold in March, U.S. doctors limited in-person appointments — and many patients avoided them — for fear of infection. The result wa...
Successful health care innovation follows the pattern of successful science. It requires laboratories where experimentation is encouraged and can p...
Here are four observations that may help to demystify the process of innovation and ensure that it actually produces results.
If you are a physician in a hospital employment relationship and are seriously considering establishing or reestablishing a private practice, you s...
Rapid, constant, and disruptive change is now the norm, and what succeeded in the past is no longer a guide to what will succeed in the future.
In the search for talent, artificial intelligence can play a very specific role: giving organizations more accurate and more efficient predictions ...
You cannot and should not parachute into leadership for two reasons. Parachuting depends on there being a place to land and leadership is not simpl...
All organizations have the ability to be smarter than the sum of their members’ intelligence and talent. Unfortunately, most are actually dumber. T...
Older adults are especially vulnerable physically during the coronavirus pandemic. But they’re also notably resilient psychologically, calling upon...
Most of the leaders we surveyed reported poor returns on their digital investments. The primary reason: unsuccessful efforts to scale digital innov...
Physician Recruiting in the age of COVID-19: The pandemic has brought massive changes to the world and physician recruiting is no exception. Despit...
More than 1,000 front-line health care workers reportedly have died of COVID-19, according to Lost on the Frontline, an ongoing investigation by Th...
Although bias itself is devilishly hard to eliminate, it is not as difficult to interrupt. In the decades we’ve spent researching and advising peop...
Dealing with a pessimist team member can be frustrating and time-consuming. Attempts to ignore or counter his frequent negative comments may simply...
Is it an opportunity or only a good idea?
Whether a patient, a cousin’s spouse, a co-worker, we all know someone carrying for a terminally ill relative. Jennifer O’Brien offers sage advice ...
As the healthcare profession explores the use of artificial intelligence (AI), the number of questions and misconceptions seems to increase.
Given the importance of your online presence, it helps to know where you stand.
To be successful, business leaders must possess a combination of two familiar attributes — intellect and emotional intelligence — and one that I be...
As healthcare continues to experience ongoing changes, it is becoming increasingly important for physicians to learn and practice strategic career ...
There are several ways for companies to manage the risks of a technology transition by focusing on welfare and well-being.
Healthcare for Americans continues to be the subject of debate, derision, and division among presidential candidates — finding a plan that is amena...
Doximity research finds physician wages grew by 1.5%; Gender pay gap among doctors increased to 28% amid COVID-19 pandemic.
Dr. Gabe Charbonneau, a primary care doctor in Stevensville, Montana, is struggling to keep his Lifespan Family Medicine practice alive. Patient vo...
Having more time does not necessarily mean that we use it wisely. So, what are we doing wrong?
The curse of being sick in America is a lifetime of debt, which means you live a less-than-opportune life.Matthew Fentress was just 25 when he pass...
In this article … Working together, academic physicians and administrators can build effective teams and attain organizational goals.
How can you harness the positive benefits of competition without suffering from the insecurity it may breed? By employing these five strategies.
To our current AAPL community, as well as our legacy ACPE constituency, it is with sadness we announce the passing of Roger S. Schenke on October 1...
The right technology tools can help physicians more effectively manage their time, improve the bottom line, and focus on what matters most: patient...
Stepping into a role as a leader — whether as a seasoned executive or a neophyte supervisor — is both challenging and exciting. How you handle this...
In this timely SoundPractice podcast interview, Mike Sacopulos interviews Nancy Collins, VP at the American Association for Physician Leadership ab...
2020 has been particularly chaotic, but let’s face it, even in typical times most planning and budgeting processes are frustrating. They start five...
Each of the 7 “clusters” is impacted by both internal and external forces that affect physicians as they grow into leaders.
Dig deeper, though, and you see that nothing about Pal’s Sudden Service is standard for its business, or any business. The most obvious difference ...
According to the latest research from the Bureau of Labor Statistics, nearly half of marriages in the U.S. are composed of dual-career couples. Tha...
Suddenly, perfectionism has become a liability.
Congratulations! You got the job. Now for the hard part: deciding whether to accept it or not. How should you assess the salary as well as the othe...
Cybersecurity threats to healthcare organizations and patient safety are real. Health information technology provides critical life-saving function...
As the manager of a remote team, you can’t afford to ignore underperformance from remote workers, whether they’re temporarily at home, working in l...
Why is it important for more physicians to prepare their own advance directives?
Some of the HBR edit staff met virtually the other day — a screen full of faces in a scene becoming more common everywhere. We talked about the con...
You’ve probably heard stories from friends, family members, or colleagues who quit a job because of a toxic person - someone who belittles, humilia...