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Healthcare costs keep climbing, quality needs improvement, and physicians are burning out. These are a few of the reasons Ash Gokli, MD, Chief Medical...
Workplace culture, which is often thought of as a company’s most precious asset, is increasingly a liability for companies that don’t tend to it.
For almost 20 years, malfunctions and injuries linked to 108 medical devices, including dental implants and pacemaker leads, were funneled into an ...
To address the problem of physician burnout among the high-risk group of female junior faculty, the effectiveness of executive coaching in decreasi...
Recognition and appreciation. For leaders who want their teams to thrive and organizations that want to create cultures of engagement, loyalty and ...
How often do we say, “I wish my staff members performed their jobs with more professionalism”?
Medical artificial intelligence can perform with expert-level accuracy and deliver cost-effective care at scale. IBM’s Watson diagnoses heart disea...
Similar to health systems, physicians also face risks and rewards as they consider and pursue alignment strategies. This section details some of th...
Undoubtedly, alignment involves a certain degree of risk for health systems, but despite such risks, the need for alignment still exists. Health sy...
One of the things that stands in the way of many leaders’ success — and therefore the success of their companies — is their ego. Fortunately, mindf...
Burnout is a symptom of deeper systemic problems beyond clinicians’ control.
There’s no shortage of digital health offerings promising to enhance patient care and achieve aspects of the quadruple aim of enhancing the patient...
Research indicates that open communication raises employee satisfaction and increases retention. Implementing a 'Morning Huddle' with clinicians and e...
Interviews with almost 100 chief transformation officers, chief digital officers and other top executives at over 80 global companies — all establi...
The topic of healthcare coverage is white-hot right now, but the real job of reducing healthcare costs needs to begin now as well. Reducing healthc...
Patients face a big problem: When insurers revoke their decision to pay after the service is completed, patients are legally on the hook for the b...
A surge of new healthcare products, from wearable health trackers to diagnostic algorithms promising to improve medical outcomes, is prompting phys...
A 2019 survey found that over 20% of doctors plan to make a career change within 12 months. And, as many as 70% of physicians across all specialtie...
When it comes to pharmaceuticals, you have heard the list of complaints. Drug prices are too high. Drug prices are not transparent. My insurance plan ...
The organizer of a big finance women’s conference was asking how to ensure that men attended. The head of diversity and inclusion at a large automo...
Launching a major transformation effort is a common way for business leaders to get ahead of the competition. But too many of these efforts fail; m...
The real solution to improving cost and quality in the healthcare delivery system lies in designing care models that improve outcomes for patients.
Philanthropy is nothing new in the family of Major General Elder Granger, MD, FACP, FACHE, CPE, FACPE, MG, who recently sponsored 55 med students f...
Hospitals Learning to Defuse Violence to Minimize Patient-Induced Trauma.
In identifying a top performer’s development needs, you can sometimes feel like you’re nitpicking, or being demanding. In addition, top performers ...
So why are women less competitive than men? Past research has pointed to evolutionary pressures, the domestic roles that women have traditionally p...
In the book, "Quality Care, Affordable Care: How Physicians Can Reduce Variation and Lower Healthcare Costs," Dr. Lawrence Shapiro explains how by ...
Dr. Angela Gatzke-Plamann didn’t fully grasp her community’s opioid crisis until one desperate patient called on a Friday afternoon in 2016.
For businesses today, cyber risk is everywhere. Yet for all the investments companies have made to secure their systems and protect customers, many...
According to Mark Debinski of Bluewater Advisory, a consulting and recruiting firm specializing in talent management, “shipwrecks” are defined as e...
General McArthur once said, “Old soldiers never retire, they just fade away.” Older physicians would like to stay connected to the practice of medi...
Broadly speaking, beauty bias concerns the favorable treatment that individuals receive when they are deemed more attractive, regardless of whether...
Kristie Flowers had been sick with the flu for four or five days in July before the 52-year-old registered nurse from Genoa, Colo., acknowledged sh...
The American Association for Physician Leadership®, the premier organization for lifelong growth, transformation and support of physicians in healt...
The telephone is the lifeline of your practice. It has been a critical component for all businesses, healthcare or otherwise, since the early 1900s...
This article summarizes the proposed exceptions and discusses proposed changes to the definitions of the “Big Three” Stark Law exception requirements—...
Derek Lewis was working as an electronic health records specialist for the nation’s largest hospital chain when he heard about software defects tha...
Thinking of submitting a peer-reviewed paper for our award-winning magazine? Here’s how to do it.
The executives who appear on Harvard Business Review’s 2019 list of best-performing CEOs in the world show remarkable longevity in their roles: The...
Recent news reports have focused public attention on poor quality control and contamination in the manufacturing of cheap generic drugs, particular...
Everyone knows what a good board should do: provide strategic advice, protect the interests of shareholders and minimize risk. But sometimes, fuele...
Despite a well-documented need, business and personal finance topics rarely are taught in medical school, resulting in low student financial litera...
Evidence-based practice is held as the gold standard in patient care, yet research suggests it takes hospitals and clinics about 17 years to adopt ...
Indefensible differences in salary between women and men persist in medicine.
Falls remain the leading cause of fatal and nonfatal injuries for older Americans. Hospitals face financial penalties when they occur. But hospita...
During my tenure as executive vice president of Walmart, I hired a brilliant strategist to create a marketing strategy for the Sam’s Club division....
Burnout and moral injury are terms that litter the landscape of ongoing research and debate about what is happening with American Physicians. With ...
News reports in several states and studies at the national level have found that child welfare workers deem black mothers unfit at a higher rate th...
Left unaddressed, physician burnout can significantly diminish the quality of patient care. So much so that, in fact, that it adversely affects not...
Business publications are filled with articles about feedback: how important it is for leaders, what happens when leaders don’t get it and what to ...
Opportunities abound for doctors of all specialties. Clinical inpatient and outpatient work, telemedicine, insurance, administrative, pharmaceutica...
How could Unionville, Mo. — a town of 1,790 — generate $92 million in hospital lab fees for blood and urine samples in just six months? The lab bi...
Most managers aren’t aware of what their employees really think about them.
Ring in the New Year with this SoundPractice episode covering your action plan for HIPAA compliance.
The 2020 Winter Academies represents the best of both worlds: An immersive learning experience where you can accrue course credits toward your CME,...
A study by a medical malpractice insurer has concluded that misinterpretation of scans and films, most notably CT scans, were the leading cause of ...
In 2016, 10 times as many Americans as Germans died as a result of drug overdoses, mostly opiates. Three times as many Americans as Germans experi...
In an article in the BMJ journal, Julie Rovner, chief Washington correspondent for Kaiser Health News, examines the debate over the future of the U...
Compared with some other activities of business leaders, such as hiring the right talent and setting strategy, changing corporate culture can be es...
After weeks (or months) of networking, reviewing resumes, and conducting video and in-person interviews, you’ve finally filled that open position. ...
When CEOs botch their exits from a company, their successors and the business itself suffer.
Home dialysis for older adults will become more common in the years ahead, experts predict — but not without overcoming significant challenges.
“We have found a powerful and perhaps unexpected tool in our attempt to influence our culture: a shared reading program.”
The big day has finally arrived. Your practice’s new physician is ready to start. In this SoundPractice episode, Mike Sacopulos and Cheryl Toth wil...
Important questions need to be asked as physicians develop the business model for a new healthcare innovation.
Healthcare organizations run on information. Unfortunately, the documents they must process come in at such a rapid rate that it threatens to overw...
Who benefits when a manager sponsors someone more junior and offers the person guidance, advocacy and support? If you answered the “protégé,” you’d...
In a study 234,000 exit interviews, the #1 reason employees said they quit was due to a lack of opportunity to grow in their preferred job or caree...
We here at the American Association for Physician Leadership are happy to announce the debut of the book, “Value-Based Healthcare and Payment Model...
Too few women are reaching the top of their organizations, and a big reason is that they’re not getting the high-stakes assignments that are prereq...
Many patients, who may have records scattered across doctors’ offices, labs, hospitals and clinics, say responses from health care providers can ra...
Hospitals are eager to get particular specialists on staff because they bring in business that can be highly profitable. But those efforts, if they...
We all want to live rich and meaningful lives, at work and at home. Around the world, more and more employees are seeking flexible work arrangement...
Holiday work parties are a time for fun and celebration. But when a little relaxation and alcohol mix, the line between professional and unprofessi...
For many leaders, delegating feels like something they know they should do, but don’t.
Our typical response to ever-growing workloads is to work harder and put in longer hours, rather than to step back and examine what makes us do thi...
Here are 3 ways that doctors can make sure they stay at the peak of their health while in hospital or clinic.
Many healthcare practices routinely prescribe durable medical equipment. What should practices look for in a DME provider? What are rules and regul...
Now that it’s upending the way you play music, cook, shop, hear the news and check the weather, the friendly voice emanating from your Amazon Alexa...
Too many hiring managers avoid telling candidates the truth about a job. Their logic is that if applicants find out how hard they will work or how ...
As a result of the volume of prescription drugs being used, the process for renewing these medications has placed a major burden on primary care cl...
The behavior of John Stumpf can be explained through the research of neuroscientist Sukhvinder Obhi, who has found that power impairs our mirrorneu...
If you’d like guidance on how to navigate the complexities of SEO (Search Engine Optimization) and the integration of social media into your digita...
It is a relatively straightforward process: Participants are taught to recognize signs of distress. Then they learn how to ask a person if he or sh...
Dealing with a pessimist team member can be frustrating and time-consuming. Attempts to ignore or counter his frequent negative comments may simply...
Love it or hate it, online ratings and social media are essential to your future.
Increasingly, families will encounter similar concerns as older adults become reliant on computers, cellphones and tablets: With cognitive impairme...
Narcissists threaten organizational culture with traits such as entitlement, grandiosity, lack of empathy, and behavior that prioritizes self-inter...
Why feeling like a fake can be a sign of growth.
Many companies struggle with how to retain millennial talent — and how to stay relevant to younger consumers. In response, leadership teams of majo...
Coaching is used by companies and many industries to develop managers and leaders. But it’s only beginning to emerge as a professional development ...
The Triple Aim has become the guiding light and benchmark by which healthcare organizations plan their future efforts. It has been adopted into hea...
Okay so you’re a physician who is a full-time employee with an organization. Thinking of taking your first steps into the world of moonlighting and...
As a leader, how you respond under pressure makes an indelible impression on your colleagues. When leaders don’t know how to cope with stress, thei...
The use of artificial intelligence and algorithms to manage business processes, hire employees and automate routine organizational decision making ...
When PDL BioPharma’s $40 million blood-pressure medicine faced the threat of a generic rival this year, the company pulled out a little-known strat...
Although most managers would agree that it is important to hire people who fit into the company culture, the idea of hiring for cultural fit has be...
Nearly half the physician workforce is considered unwell — burned out, depressed, in some cases suicidal. Unwell physicians provide suboptimal care
The American Association for Physician Leadership Fall Institute in Scottsdale, AZ is coming to a close.
It’s time for AAPL’s 2019 Fall Institute. Members are in Scottsdale, Arizona for career-enhancing educational opportunities and to network with pee...
Managerial nudges aren’t always perceived as helpful. Regardless of intentions, they can feel patronizing or subtly manipulative. This is a particu...
How often do we say, “I wish my staff members performed their jobs with more professionalism”? But what exactly do we mean when we say that?
One award honors extraordinary leadership achievement on an individual level. The other honors extraordinary leadership achievement on an organizat...
MILWAUKEE — Dr. Lynn D’Andrea knew something was amiss when three teenagers with similar mysterious, dangerous lung injuries came into the Children...
Workplace stress costs the U.S. economy around $300 billion per year in absenteeism, diminished productivity, and legal and medical fees.
Over the last several years, an increasing number of healthcare providers have been offering a form of group physician visit known as a shared medi...
When patients leave the clinic or hospital, we hope they’ll follow their treatment plan, take medicines as prescribed, and manage their chronic con...
Today, every organization has many different options for getting work done. And our ability to “liberate” work from the organization and distribute...
After two decades of keeping the public in the dark about millions of medical device malfunctions and injuries, the Food and Drug Administration ha...
Unfortunately, self-control is a difficult skill to rely on. And when your self-control leaves something to be desired, so does your productivity. ...
The final link in the chain of improving corporate accountability for sustainability is to tie improvements to compensation. How should these incen...
The time to start planning the trajectory of your life is now. Consider identifying your plan by sitting down and writing your obituary.
Coordination of care is easier when the healthcare providers are committed to working and growing as a team.
Medicare cut payments to 2,583 hospitals Tuesday, continuing the Affordable Care Act’s eight-year campaign to financially pressure hospitals into r...
Last year, U.S. companies spent roughly $90 billion on learning and development efforts. But a survey of roughly 1,500 executives across industries...
Physician group consolidation hit another record in 2018 with nearly 250 transactions completed, compared to 168 in 2017. Some of the top transacti...
From handling the impact of high deductible health plans and value-based care, to coding accurately, following payor policies, and leveraging payme...
A month ago, during a visit to her doctor’s office in Sequim, Wash., Sue Christensen fell to her knees in the bathroom when her legs suddenly gave ...
You can’t single-handedly change the culture of your entire organization, but you can create a resonant microculture on your team.
The ability to recognize and manage one’s emotions is critical to a physician leader’s success. Learn how reading poems in a leadership journal clu...
Bringing a new employee onboard is both exciting and stressful. And while managers play a critical role in shaping a new employee’s first weeks and...
Whether they’re doctors, nurses or anybody else, [they] can function perfectly well at work and in their lives generally while using medication-ass...
In this SoundPractice Episode, we talk with Tracy Spears, Founder of the Exceptional Leader Lab, about the characteristics of thriving practice lea...
More employees are voluntarily leaving their jobs than at almost any other time this millennium. Setbacks such as losing a valued employee can prov...
Companies today are often not equipped to sell secure software, because they are not incentivized to do so, and because consumers are in no positio...
CHICAGO—July 25, 2019—High empathy scores could become part of the criteria for getting into medical school, according to research published in The...
Emory University medical fellow Dr. Nicole Herbst was shocked when she saw three patients who came in with abnormal results from chest CT scans the...
If you work in healthcare as a leader or manager, you’re probably familiar with office drama. You know what I mean. The turf war between the billin...
Companies around the world are on a shopping spree. Buoyed by years of sustained economic growth and low cost of debt, global appetite for mergers ...
“‘If they don’t have money, what do they have?’ And the obvious answer was: time.” So the clinic developed a new plan: Patients who couldn’t pay i...
A new study suggests that physician debt levels are having an impact on the environments in which they practice.
If you want to get the green light for a project, you can’t just put together a presentation and rely on your ability to make a rational argument. ...
Life science reps are highly trained and are excited to share their wealth of knowledge regarding new medications, protocols, clinical trials, and ...
Most physicians miss the connection between results and scorecards.
Talking about your mental health on social media is a thing, and it could actually help.
Winning the war for talent will propel profitable healthcare organizations ahead of the competitive flow. Today there are psychometric tools that c...
Accurate physician documentation is essential to reimbursement and compliance. Poor documentation can be a cause of inaccurate code selection, deni...
Most of us managers believe we’re approachable to our employees. In a survey we conducted with 4,000 professionals, two-thirds reported they are ne...
Modern Healthcare recently published its list of the 50 most influential clinical executives of 2019. The program honors physician and nurse leader...
Planning for the destruction of data and devices that contain PHI is a critical component of privacy and security and important to managing financi...
More and more doctors are interested in locum tenens, and the benefits are positive for patients and doctors alike.
Of the 12 physicians on Modern Healthcare’s inaugural list of Top 25 Innovators, half have come through the American Association for Physician Lead...
Aspiring leaders need more and better mentoring than they’re getting today.
The Surgeon General was on the verge of alerting the public about opioids 13 years ago. The effort quickly evaporated and there’s no real answer to...
Physicians are increasingly interested in part-time work.
To succeed, you need to figure out how to convey what matters most to you. Here are some techniques to not get overlooked.
Since one never knows the direction medicine is going to head over the next 10 years, here are 3 things all physicians should be seriously thinking...
Despite hospital systems and health officials calling out the need for more primary care doctors, graduates of U.S. medical schools are becoming le...
Join Mike Sacopolus and Cheryl Toth as they interview Max Reiboldt, CPA and Justin Chamblee, CPA from Coker Group on trends in physician compensati...
The failure of open-office plans to ignite new sparks of creativity is just one in a long series of events suggesting that most workplaces still ha...
There is ongoing study of the influence of electronic health records on the doctor-patient relationship and an interest in improving physicians’ “c...
Asthma is an extremely prevalent condition. The CDC estimates it affects 7.7% of adults and 8.4% of children.[i] And the disease state itself hasn’...
Take these two steps to shut down a hypercompetitive organizational culture.
Enter the brave new world of science fiction, and discover the benefits of universal coverage, deep-learning artificial intelligence, and solutions...
Providers using an EMR system may encounter more than 100 alerts every day, and the volume of alerts continues to grow over time. Conventional wisd...
Older adults worried about falling typically receive general advice: Take an exercise class. Get your vision checked. Stop taking medications for s...
This article discusses reasons to employ medical scribes and why scribes play a critical role in both hospitals and independent practices. Scribes ...
In rural America, patients are often hundreds of miles from the care they need. Community hospitals, with low volumes and limited budgets, usually ...
Healthcare systems across the United States are already so dependent on China that “if China shut the door on exports of medicines and their key in...
As the practice of medicine continues to become the most tightly regulated industry in this country, physicians are questioning what their role sh...
A new data analysis by KHN and Johns Hopkins researchers shows that even as the CDC issued warnings, surgeons handed out many times the number of o...
Telehealth is all over industry news and venture capital is pouring into the market. With employers and health systems adopting telehealth services...
Physician group consolidation hit another record in 2018 with nearly 250 transactions completed, compared to 168 in 2017. Some of the top transacti...
In a recent survey of 150 CEOs, over 80 percent recognized empathy as key to success. Empathic workplaces tend to enjoy stronger collaboration, les...
Many healthcare start-ups fail because they often take a single perspective on healthcare problems, one that’s based on their own personal experien...
Most boards have few members who are comfortable with advanced technology, and this generally has little impact on the company. That’s about to cha...
What messages are we really sending as we converse with employees? We communicate with every action and reaction throughout the day, hopefully with...
Most doctors consider open communication about death vital, research shows. A 2018 telephone survey of physicians found that nearly all thought end...
High on many physicians’ lists of such personal tortures is being asked to give sworn testimony in a court of law.
Office of Inspector General (OIG) exclusions are one of the most powerful weapons available to law enforcement in its efforts to fight healthcare f...
In the nearly ten years since I retired as chief medical officer for a large pharmacy benefit manager, it seems my perspective has shifted.
Amazon has opened a new health care frontier: Now Alexa can be used to transmit patient data. Using this new feature — which Amazon labeled as a “s...
This checklist of how to run successful meetings could help health care organizations use meeting time more efficiently.
It seems nearly everyone believes U.S. health care needs some transformative change to improve quality, expand access or lower costs. Many of the c...
While any patient can be difficult to work with, some of these relationships may be difficult to manage because patient and provider expectations a...
Any significant reform would require major realignment of the health care sector, which is now the biggest employer in at least a dozen states. Mos...
When it comes to healthcare and well-being, we like to know that what is being prescribed has been tested and that there is evidence that suggests ...
What to Do After an Uncomfortable Conversation with a Co-Worker
When you find yourself in the aftermath of a discussion gone bad, follow these step...
Due to a variety of impingements on their clinical decision making and overall practice autonomy, many physicians are expressing feelings of profes...
During his days as an ICU anesthesiologist at Baystate Health in western Massachusetts, Thomas Higgins was frequently summoned to the recovery room...
When a rural community loses its hospital, health care becomes harder to come by in an instant. But a hospital closure also shocks a small town’s e...
A recent study suggests that doctors are less aware of data security risks than other healthcare professionals, and more likely to engage in risky ...
Employees will appreciate an invitation to collaborate on improvement and becoming involved in finding a solution.
An open door becomes a revolving door because of rescuing behaviors. In Marlene Chism’s new book and audio program, “7 Ways to Stop Drama in Your...
While disagreements can be uncomfortable, they are more likely to lead a group to make progress, rather than conversations in which people hold bac...
When it comes to HIPAA violations, there are, sadly, plenty of examples available to serve as cautionary tales. Some seem like innocent mistakes th...
Starting a new employee and assuming he or she will be successful is no longer a given. Healthcare organizations need to be vested in their new hir...
Tony Slonim, MD, DrPH, CPE, FAAPL, editor-in-chief of AAPL’s Physician Leadership Journal and president and CEO of Renown Health in Reno, Nevada, h...
Part of Dr. Aletha Maybank’s medical training left a sour taste in her mouth.
Her superiors told her not to worry about nonmedical issues affecting...