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This exploration of the Privacy Rule reveals that there is a dynamic and evolving relationship among physicians, healthcare entities, and patients. Ph...
As with most every aspect of running a healthcare organization, preplanning, documentation and training of staff and related parties will significantl...
Because using race as a medical shorthand is at best imprecise and at worst harmful, a conversation is unfolding nationally among lawmakers, scientist...
In 2021 the U.S. Securities and Exchange Commission approved a rule requiring most companies on the Nasdaq exchange to have at least two directors fro...
To calculate the true extent and burden of this debt, the KHN-NPR investigation draws on a nationwide poll conducted by KFF for this project. The poll...
Most companies struggle to capture the enormous potential of their data. Typically, they launch massive programs that try to meet the needs of every d...
We all know the burnout phenomenon in healthcare is rampant and seemingly expanding. While burnout encompasses an important set of issues, daily oppor...
Landing a job as a CEO today is no longer all about industry expertise and financial savvy. What companies are really seeking are leaders with strong ...
Choosing cardiology means four years of medical school, three years of residency, and three years of fellowship training. To become a subspecialist re...
In this piece, the author lists sample questions recommended by two career experts and divides them up by category: from how to learn more about your ...
Physicians enter their professions with the highest of hopes and ideals for compassionate and efficient patient care. Along the way, however, consiste...
If you have direct report struggling with time management, it can be challenging to know how to address the issue. Fortunately, there are ways that yo...
Numerous initiatives to save independent primary care have been launched over the years, with varying degrees of success. These initiatives and trends...
The authors have developed a model for predicting leadership potential that’s grounded not in achievements but in three observable, measurable behavio...
Jennifer O’Brien, MSOD, has been a management consultant to physicians, served as CEO for large medical practices, and held administrative positions i...
Dr. Angood’s advice to the radiology community is centered on the theme of recognizing opportunities as they present themselves and not being scared t...
Change, speed, uncertainty, disruption, surprise — all are constants in today’s business environment. As a result, leaders who devise strategy can no ...
In this piece, the authors describe how toxic organizational cultures can lead these employees to disengage from the political arena, ultimately harmi...
WASHINGTON, DC – JUNE 23, 2022 -- The American Association for Physician Leadership recently named Stephanie Duggan, MD, CPE, FACEP, FAAPL, as chair o...
Many health systems are striving to become more “patient-centered” — that is, to focus much more on the patient’s needs and goals. Geisinger’s musculo...
Private equity, known for making a profit on quick-turnaround investments in struggling businesses across many industries, has taken an increasingly a...
For most of the 20th century, size, longevity, and a large market share were seen as assets in business. Then they began to be viewed as vulnerabiliti...
Washington, DC., July 8, 2022 The American Association for Physician Leadership (AAPL) today unveiled a new design for its flagship membership journal...
Leaders have had a very tough two years, trying to reassure and focus employees in the face of constant uncertainty, often struggling with their own s...
The most important consideration in designing a new medical facility is planning how it should function before you start drawing. This crucial step is...
Talking about your mental health at work shouldn’t become additional stress for you. If you find yourself in a situation where it’s hard to engage wit...
In this episode of SoundPractice, host Mike Sacopulos, interviews Dr. Angood and Dr. Bhatt on strategies for career transitions. They cover how physic...
Consumers select brands they regard as matches to their self-image, and a positive public role model associated with your brand helps facilitate this ...
Healthcare professionals constantly see opportunities for innovation in treatments, processes, and applications. Translating those ideas into workable...
The American Association for Physician Leadership (AAPL) released its 100th SoundPractice podcast episode, in which AAPL speaks with luminaries who sh...
Death by suicide among physicians and nurses is now twice the national average before the COVID-19 pandemic. The Dr. Lorna Breen Heroes’ Foundation’s ...
Web3 promises to transform the experience of being online as dramatically as PCs and smartphones did. It is not, however, without risk. Some companies...
Basima A. Tewfik, an assistant professor at MIT Sloan, ran two field studies and two experiments examining employees who have “impostor syndrome”—comm...
“The Leadership Consortium continues to address significantly important topic areas by identifying the issues of concern, and then providing actionabl...
“Toxic rock stars,” or bullies who evade consequences because they deliver results, can ruin the workplace experience for most employees, but they’re ...
Complex problem-solving is difficult for any leader. Fortunately, physicians have an edge, as they solve problems hundreds of times every day in their...
Managers receive around 10 internal applicants for all open positions, in addition to all the external people vying for the job. To convince the hirin...
The WISDOM Study – Women Informed to Screen Depending On Measures of risk, seeks to bring together 100,000 diverse women from across the United States...
Corporate leaders may need to be the ones who shift the narrative on immigration from negative to positive. Perhaps they will find a way to ensure tha...
The popular Web site *Investopedia* offers a succinct definition in a well-written introduction to the concept(1): Corporate culture refers to the bel...
To develop good habits, for instance, do your important work in a consistent pattern daily: *After I do this, I do my deep work*. Devise a system for ...
Many hospital medication cabinets can be searched by inputting only a few letters. Since 2017, there have been at least eight reports of hospital staf...
Pearl and Wayling take readers inside Kaiser Permanente and Intermountain Healthcare, two of telehealth’s earliest adopters and most effective users i...
We have certainly been learning about population health over the past several years, and the pandemic has brought a variety of issues closer to the fo...
A recent study of women of color who work in the tech industry offers insight into why many don’t want to return to the office. Their reasons range fr...
Dr. Knight shares key lessons gleaned from his long career to not only provide a review of how the healthcare system operates, but also to arm physici...
With more surges of Covid-19 highly likely, companies should have a plan in place for dealing with whatever the pandemic throws at them. It should inc...
Leadership skills are not formally taught in medical school. The best opportunity to lead during the training process is during residency, when the yo...
The hulking Hickory Hollow Mall — a full 1.1 million square feet of retail space in southeastern Nashville — was once the largest shopping center in T...
How can employers do a better job hiring and keeping young workers? New research from interviews with workforce development specialists focusing on yo...
Company managers and in-house lawyers often worry that collecting diversity data may yield evidence of discrimination that can fuel lawsuits against t...
AAPL member Dr. Gary Josephson’s new book, Ordinary to Extraordinary: Seven Principles for Life Success was designed as a quick read, with simple-to-f...
Researchers studied four virtual task forces that were set up to recommend a process to make Americans’ health care records electronic. They found tha...
On occasion, this particular surgeon took particular delight in telling racist and off-color jokes. Needless to say, a majority of the OR staff just r...
When Carol B. Tomé officially took over, in June 2020, she gathered her top team to decide on the principles to which they would hold fast during this...
Research shows that when patients see health providers who share their cultural background, speak the same language, or mirror their experiences, thei...
A panic attack, defined by the American Psychological Association as, “a sudden surge of overwhelming fear that comes without warning and without any ...
In early 2020, media reports indicated that an antiviral drug produced by Johnson & Johnson that was used to treat people with HIV might be effective ...
Most physicians and administrative leaders, even in larger systems, do not have experience working in this type of setting. Without a dynamic leader, ...
A federal law requires that health information be easy to exchange by the end of this year. The development of standardized application programming in...
How do you form new habits when you’re exhausted? The key is to start small, to take a gentle, whole-person approach for long-term change. First, star...
These days, autonomy for physicians is pretty much an illusion. While some solo practitioners may still exist out in the hinterlands who depend on no ...
The nature of the next pandemic is unpredictable. Therefore, the U.S. and other countries need to develop capabilities that will give them the flexibi...
Every rational, independent physician, regardless of specialty or type pf practice model, should be questioning the future of the private medical prac...
Human resources leaders commonly assume that for a company to stand out as a great place to work, it must deliver competitive perks—everything from sk...
Russia’s invasion of Ukraine occurred just as pressures in the U.S. economy appeared to be peaking, and the prospects of a soft landing were good. The...
When it comes to leadership development, the business case for investing in the “best” given limited organizational resources appears straightforward:...
The current skill set of the current physician workforce has not included statistical process analysis, team-focused approaches to patient safety, and...
Findings that mobile and wearable devices and apps do lead patients to change their behaviors in ways that can positively affect their health provide ...
Earlier this year, one of the hosts of the AAPL SoundPractice Podcast, Michael Sacopulos, interviewed Susan Childs, from Evolution Healthcare Consulti...
This engaging SoundPractice episode is a tutorial for physicians on the tech landscape, the lack of accountability for tech companies, and an overview...
“Playing politics” is common at work, but many women (and men) shun it because they feel their work should speak for themselves, or because it feels l...
There are a number of management ideas and theories that offer ways to improve quality. However, to investigate your practice processes and put new on...
Traditionally, responses to crises and societal problems—the Covid-19 pandemic, natural disasters, racial inequities—are considered the responsibility...
Inclusion must be an integral part of the organization’s culture and can only be validated through its visible presence, not through proclamation. The...
Sociologist Emile Durkheim coined the phrase anomie to describe a destabilized and destabilizing state when rules and rule givers lose legitimacy. It’...
Most leaders will readily agree that a curious employee is a tremendous asset for any organization that is looking to improve. In spite of this, howev...
To enact meaningful change in the lives of employees, it’s critical for business leaders to address employees’ total well-being, including their physi...
Host Mike Sacopulos and Margaret Traub discuss the mission of International Medical Corps and the current needs in Ukraine and other disaster zones, h...
For the first time in at least a decade, inflation has become an urgent short-term consideration for almost all companies around the world. This artic...
Companies are wise to explore AI solutions that can help make their teams more emotionally intelligent, and better communicators. Indeed, AI can enhan...
Starting and owning a well-run, successful practice are two of the most rewarding activities in which a healthcare professional can engage. However, s...
Boards have a unique role in helping their organizations manage cybersecurity threats. They do not have day to day management responsibility, but they...
Drawing from work conducted with scholars of psychology, sociology, and management, Harvard’s Julia A. Minson and Francesca Gino offer advice for lead...
When I was a nurse, I envisioned becoming a physician and so returned to college to prepare. When I became a physician, I envisioned becoming an admin...
The Centers for Medicare & Medicaid Services (CMS) and the Office of Inspector General (OIG) recently issued the highly anticipated final rules to mod...
Women's support groups (WSGs) for resident physicians can bolster professional development, career advancement, networking opportunities, and collabor...
In 1995, the American College of Physician Executives (now renamed the American Association for Physician Leadership) published the first monograph de...
How can leaders build the conviction to act before evidence is abundantly clear? First, they can gather “private data” (from their employees, customer...
The early days of the pandemic were a shock, causing a spike in adrenaline, which stops us from feeling pain, so we can get out of danger, and spurs i...
All hospitals are not created equal when it comes to being physician-friendly and having a commitment to long-term success with practice acquisition a...
The author offers four recommendations to try: 1) Balance your emotions first before reacting to your team’s frustration. 2) Lean into their anger wit...
Originally started as a strategy to help people with ADHD to stay focused on a task, the benefits of body doubling are significant. It can lessen your...
Even though most online reviews are likely to be positive, remember that they also reflect the patient’s overall experience in your care. These review...
A 2020 report by the Center for Political Accountability offers abundant examples, including corporations that have publicly demanded racial equality ...
According to the author’s research, two factors are crucial to a successful pitch: having the confidence to make your suggestion and knowing how to fr...
For some counties and cities that share a public health agency with other local governments, differences over mask mandates, business restrictions, an...
Women physicians continue to find multiple barriers to advancing into leadership positions. These barriers include lack of mentoring, adequate role mo...
Until recently, IT due diligence was not considered an essential component of the acquiring entity’s overall due diligence analysis. However, in today...
Drawing on their research at 12 prominent global firms, the authors note the contradictory-seeming skills that leaders are expected to have—being both...
Quantum computers can solve problems exponentially faster than classical computers can. They will bring about two huge changes: an end to our current ...
We are seeing increased interest in the use of arts to promote health and healing. Far from being distinct realms, art and science intertwine in unexp...
The career transition process is the same whether the physician is anticipating a transition out of full-time practice, planning a transition to a new...
Some multigenerational companies or their predecessors have committed acts in the past that would be anathema today—they invested in or owned slaves, ...
We are all driven by a constellation of emotions and thoughts that arise from an accumulation of our collective experiences in life. Within these expe...
WASHINGTON, DC (March 1, 2022) -- The American Association for Physician Leadership (AAPL) announces the publication of Lessons Learned: Stories from...
What will it take to make work better? Over the past year, HBR has published a wide array of research-backed articles that explore topics ranging from...
Physician Leadership Connect is an online community for physician leaders to share knowledge, exchange ideas, and support one another. The community’s...
When we’re tired or stressed, our brains want to save mental energy and help us make decisions quickly. We’re wired to move toward things that make us...
In this follow-up to their previous HBR article, “Employers, It’s Time to Talk About Infertility,” authors Serena G. Sohrab and Nada Basir offer resea...
Your callers need to develop a long term trust that your healthcare practice is committed to treating them right on each and every phone call they mak...
It’s easy to view the corporate world’s growing emphasis on DEI—diversity, equity, and inclusion—with cynicism. Too often attempts to address discrimi...
Nature always has an interesting way of impacting our lives as humans. Humans also have an interesting way of impacting nature. When in harmony, both ...
The pandemic spurred a huge increase in the use of virtual health care. But its place in the post-pandemic world is up in the air. To help policymaker...
It goes without saying that any business can improve in its performance through meeting customer expectations. Simply look at your satisfaction survey...
The high level of uncertainty around us right now may increase even more in the new year and beyond. And with such instability, you may find it challe...
Many young employees early in their careers have big ideas for change in the world and in their organizations, but often, you’re met with barriers to ...
The marketplace for talent has shifted. You need to think of your employees like customers and put thoughtful attention into retaining them. This is t...
Physicians working in hospitals face challenges when it comes to understanding and meeting the medical, legal, and ethical subjects outlined in the ho...
Being a first mover as an ESG-oriented VC fund can become the source of competitive advantage. It will help attract high-quality portfolio firms that ...
Primary care in the United States has long been undervalued. Can companies moving into this space address its chronic problem — namely, that it is und...
We now know more about how epidemics rise, propagate, and abate, but the patterns are as timeless as biology, and they are not going away.
Morale can be the fuel that drives your healthcare organization forward, or it can be the fuel that feeds the fires of employee discontent, poor perfo...
Most views of leadership are sub-optimal for the organizations where most types of work get done today. And so it’s time to re-think our view of coura...
Healthcare is a complex industry—one that is feeling the impacts of the global pandemic comparatively more so than any other industry. The patient-phy...
The events of the last year and a half have put intense pressure on companies to do more to support employees and act on diversity, equity, and inclus...
These two awards honor advancements in the education of physician leaders. The period for nominations runs through Monday, February 28, 2022.
Digital transformation is about so much more than adopting new technologies and processes. At its core, it’s about overcoming inertia and resistance t...
It’s easy to get in auto-pilot mode when it comes to your career, but to make better decisions about it and deliberately head in a more fulfilling dir...
In the vast matrix of the global medical system, the most important relationship is between physicians and patients. This relationship has profound po...
We asked Sally Blount, a Fortune 500 board member and former dean at the Kellogg School of Management, and Paul Leinwand, principal at PwC Strategy an...
Shortage of needed surgical supplies, surplus of capital equipment, and inefficient identification of end-of-life items can wreak havoc on a hospital’...
Networking is often transactional and this type interaction is unnatural for most — but especially for those of us who feel awkward or shy to begin wi...
When All Becomes New is a collection of true stories from the often-hidden world of neonatal intensive care. It offers a doctor’s intimate reflections...
Most of us think we have to make a difficult, binary choice between being a good person or being a tough, effective leader. This is a false dichotomy....
The National Academy of Medicine has launched a Resource Compendium for Health Care Worker Well-Being to access resources organized into 6 essential e...
As the demands of the workplace keep rising, many people respond by putting in ever longer hours, which inevitably leads to burnout that costs both th...
Understanding which career is right for you can be a confusing and exhausting process. You may think a job looks great but you don’t actually understa...
The pandemic has cast new light upon healthcare disparities. Vaccine hesitancy in minority communities has led to further discussions of infant mortal...
Visionary leadership is widely seen as key to strategic change. That’s because visionary leadership does not just set the strategic direction — it tel...
As healthcare’s predominant and most influential clinical leaders for the industry, physicians have a unique opportunity to be even more influential i...
Grief is a universal human experience, yet workplace culture is often inhospitable to people suffering profound loss. Managers come to work prepared t...
The big question for every physician or healthcare provider is how to survive, or rather thrive, in the uncertainty of today’s healthcare environment....
Chief marketing officers are reporting increased pressure to prove the impact of marketing spending. But too often this means a focus on short-term me...
A year and a half into the pandemic, employees’ mental “surge capacity” is likely diminished. Managers must take proactive steps to increase employee ...
Our thoughts determine our emotions and our actions. We can use this knowledge to change how we feel about the patients who challenge us. An excerpt f...
How much should you change your offer at each round of a negotiation? The stakes can be high: Give away too much and you devalue your offer; give away...
All too often, promising employees fail to step up when leadership opportunities arise. What is it that holds so many people back? The authors describ...
The concept of the high-reliability organization (HRO) — one that avoids catastrophe despite high levels of risk and complexity — is getting a second ...
An excerpt from Lucrative Practices: The Comprehensive Handbook for Healthcare Executives, by Michael B. Spellman, Ph.D.
A historic wave of job turnover has companies working hard to recruit and onboard new employees. But what about those who aren’t job surfing? Many emp...
Managing problem employees is one of the toughest challenges any healthcare executive will face. This article offers an overall strategy for managing ...
An excerpt from Physician Leadership: The 11 Skills Every Doctor Needs to be an Effective Leader, by Karen Nichols, DO, MA, MACOI, FACP, CS-F.
Professional support needs to get better. In short, we need more flexibility, sensitivity, and open-mindedness from employers. Along with employee ass...
Honest conversations are a crucial tool in helping leaders and their organizations successfully act on their ethical ambitions. If you aspire to lead ...
As independent medical practices have grown in both size and complexity, so have the roles and responsibilities of their physician leaders. Because ph...
There are upsides and downsides to making decisions in a group. The main risks include falling into groupthink or other biases that will distort the p...
An excerpt from Healthcare Economic Reform: How and Why Physicians Must Lead Change Within Our Evolving Healthcare Economy by Ellis M. Knight, MD, MBA...
No, it isn’t just you — the pace of change has picked up. More than that, whereas we used to experience disruptions followed by periods of stability, ...
Nothing is more costly to an organization’s culture than a toxic employee. Research shows that rudeness is like the common cold — it’s contagious, spr...
The healthcare workforce is always under duress and requires devotion to its own wellness. Paying attention to new developments in the science of medi...
The mentor-mentee relationship is a tango between a junior person and a more senior one; just as in dance, coordination and orchestration between part...
An excerpt from Tactics for Racial Justice: Building an Antiracist Organization and Community by Dr. Shannon Prince.
In 2019, employers were just starting to grasp the prevalence of mental health challenges at work, the need to address stigma, and the emerging link t...
While corporate transformations are almost universally assumed to be top-down processes, in reality, middle managers, and first-line supervisors can m...
As managers, it’s essential to express gratitude to your employees, especially in this time of uncertainty and social distancing. People are battling ...
A growing number of physicians are using social media as a professional platform for health communication. Social media can benefit physicians both as...
Research over the past few decades has shown us that the most important leadership qualities are centered around soft skills and emotional intelligenc...
We all know developing a personal brand is valuable. It helps others see your true talents, so you’re more likely to be tapped for relevant and intere...
Healthcare leaders may be drawn to the latest management fads, and with good reason. Fads are exciting. They get a lot of press and airtime, are simpl...
If you are a company leader hoping to undertake a successful organizational change, you need to make sure your team is onboard and motivated to help m...
As a double board-certified physician in internal medicine and gastroenterology, Matthew Moeller penned a letter in 2013 to CaduceusBlog and reprinted...
Last year HBR.org published a survey to help professionals assess their own personal productivity – defined as the habits closely associated with acco...
Physician professionalism is the essence of being a doctor in our society. Physicians have a social agreement with society to act as a fiduciary in th...
“Full-stack” data scientist means mastery of machine learning, statistics, and analytics. Today’s fashion in data science favors flashy sophistication...
Formal education is linked to higher earning and lower unemployment. Beyond that, learning is fun! Engaging in a new topic can be a joy and a confiden...
The Information Blocking Rule became effective April 5, 2021, requiring Covered Entities to develop and implement policies and procedures consistent w...
There is broad recognition that primary care can and should play a more central role in U.S. health care — that doing so will improve outcomes and red...
Hiring top physicians is difficult under any circumstances, let alone in a year with unprecedented changes and challenges. This article presents steps...