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Unhappy patients: every practice has them. Maybe you believe you have very few, or perhaps you’re reading this because you know you have too many.
Millions of women have exited the U.S. workforce since the pandemic started, many due to a lack of school and childcare options. If left unaddresse...
When faced with a high-stress situation, one that even feels threatening, it can feel like we don’t have control over our response. Research has sh...
The four essential behaviors that help them win the top job and thrive once they get it.
I’m not sure I want to come back full-time.
Many senior executives speak of the importance of executive presence, yet far too few organizations or individuals have taken the time to define wh...
No leader can succeed without mastering the art of persuasion. But there’s hard science in that skill, too, and a large body of psychological resea...
In this fascinating episode, Dr. Patty Fahy offers ideas for identifying, hiring, and retaining exceptional physicians.
Despite the $15 billion companies spend annually on managerial and leadership development, bad bosses are common in the American workforce. So why...
Haven, the venture to disrupt U.S. health care formed by Amazon, Berkshire Hathaway, and JPMorgan Chase, is disbanding less than three years after ...
Consider and protect your home as a safe place by removing yourself from devices that remind you that there’s work to be done and could easily dist...
We talk with Teresa Malcolm, MD, FACOG, MBA, CPE, CPXP, physician development coach and American Association for Physician Leadership (AAPL) board ...
Not every top performer makes for a good manager. In this piece, the authors argue that the difference between a good individual contributor and a ...
AAPL's SoundPractice Mike Sacopulos interviews Dr. Michael Osterholm, an epidemiologist and international medical detective, and director of the Ce...
Most physicians know how critical social determinants can be and wish they could do something about them. Among the most glaring needs that many pa...
Modern Healthcare’s 50 Most Influential Clinical Executives awards & recognition program honors individuals in healthcare who are deemed by their p...
All organizations have the ability to be smarter than the sum of their members’ intelligence and talent. Unfortunately, most are actually dumber. T...
Supporters say teledentistry can help reach the 43% of rural Americans who lack access to dental care. Medicaid and the Children’s Health Insurance...
2020 was a challenging year for Tony Slonim, the Chief Executive of Renown Health, a regional hospital network based in Reno, Nevada. In late Marc...
Marc Ringel, M.D. joins Mike Sacopulos in a thoughtful, measured, and intelligent discussion on the cutting edge of technology’s application to hea...
At the onset of the Covid-19 crisis, talent literally left the building, and we’re now beginning to realize that in many places, it is unlikely to ...
One major opportunity for lowering health care costs without compromising outcomes is to persuade physicians and patients to use sites that provide...
As providers have ramped up their use of telehealth during the Covid-19 pandemic, one group — the elderly — has experienced particular challenges i...
The credentialing process is one of great import to private practices’ and hospitals’ employed physician networks (EPNs). Too often, credentialing ...
From local restaurants to larger companies like Spotify and Unilever, companies that are successfully navigating the Covid-19 pandemic and ensuing ...
Mike Angevine lives in constant pain. For a decade the 37-year-old has relied on opioids to manage his chronic pancreatitis, a disease with no know...
Research shows that people assume asking sensitive questions about salary, relationship status, or other personal topics is likely to make their co...
What current trends will alter the course of healthcare in the next decade?
During the onset of Covid-19 in the U.S., the author conducted a study to find out how professionals were reacting to the unanticipated disruption ...
Many cancer patients eager to undergo psilocybin therapy to help quell the psychic pain that can accompany a terminal illness. Advocates say the th...
In our work across the country, we are witnessing health care systems in different stages of the Covid-19 pandemic that are trying to address the b...
An excerpt from "Integrating Behavioral Health into The Medical Home: A Rapid Implementation Guide".
The Black Lives Matter and #MeToo movements have forced people in positions of power—namely, the white men who dominate institutional leadership ro...
Leadership’s basic level understanding of human factors could help prevent or mitigate negative impact from the variety of externally imposed expec...
The pandemic has forced leaders of hospitals around the world to adopt new practices as they have struggled to contend with the crisis. In this art...
A seasoned physician leader reflects on the evolution of practice promotion—from word of mouth to comprehensive Internet strategies.
As more and more consumers turn to e-commerce rather than in-person shopping, ensuring that these online platforms offer a reliable rating and revi...
Faculty members and student activists around the country have long called for medical schools to increase the number of students and instructors fr...
While fathers are increasingly recognizing the value of caring for, educating, and raising their kids, there are still imbalances that make working...
Now essentially a full year — a dangerous year — under strain from a global pandemic, the imposition on routine life continues. Necessarily, indivi...
Join Mike Sacopulos and Rick Boothman for a deep dive into the principles of the “Michigan Model,” methods of reasoned and humane methods of handli...
The Emergency Medicine Professional Development Program provides physicians with an opportunity to enhance their career development and reduce burn...
It’s been 50 years since Robert K. Greenleaf published his seminal essay in which he proposed that the best leaders are servants first. Since then,...
Research shows how doctors’ unconscious bias affects the care people receive, with Latino and Black patients being less likely to receive pain medi...
Recent reports have shown that the high degree of caregiver burnout, toxic work environments, and a chronically disengaged workforce create signifi...
Five-star service has always been important, but has become even more so now that national healthcare reform will affect the way healthcare is deli...
The number of healthcare providers impacted by the Sunshine Act has expanded. Understanding the changes will help accurate reporting on all covered...
The various options available for the affiliation of physicians can be overwhelming to potential participants, especially to those who are less fam...
COMPANIES ARE DEPLOYING AI AND ROBOTICS IN WAYS THAT DISRUPT TRADITIONAL TRAINING TECHNIQUES SUCH AS MENTORING AND ON-THE-JOB LEARNING. WE NEED TO ...
Unexpected medical bills continue to be a massive burden on countless patients across the United States. This is a problem that physicians and heal...
Amid the coronavirus pandemic, we’re all trying to cope with unprecedented levels of uncertainty. For several years I’ve been studying how we devel...
Given that up to 50 percent of hospitalized patients are malnourished or at risk of malnutrition, the importance of identifying and addressing nutr...
Advocating for women’s advancement at work is integral to the improvement of financial results and diversity in the workplace. Yet data from the Wo...
The White House and many Americans have pinned their hopes for defeating the COVID-19 pandemic on a vaccine being developed at “warp speed.” But so...
It is our pleasure to bestow the credential of Certified Physician Executive (CPE) through the Certifying Commission in Medical Management (CCMM), ...
2020 is a challenging year for healthcare leaders. How do you continue to achieve strategic goals when a pandemic turns clinical operations upside ...
How do we keep compassion while creating policies and processes? This can be most certainly one of the most daunting parts of being an administrato...
Medical practices face a variety of risks related to staff misconduct. This article explores the potential risk areas and provides recommendations ...
Today, some 80 percent of large companies have adopted machine learning and other forms of artificial intelligence in their core business. Five yea...
The coronavirus crisis, like every crisis, is unfolding over an arc of time with a beginning, middle and end. The actions of executives and their t...
These times of pandemic have exacerbated the long-standing problem of physician burnout. On this episode of SoundPractice we will speak with Humay...
Operating the better part of a year under the strain from a COVID-19 pandemic, our healthcare workforce continues to undergo significant change — p...
Despite persistent efforts to tackle underrepresentation of women on corporate boards, most boardrooms remain mostly male.
As COVID-19 took hold in March, U.S. doctors limited in-person appointments — and many patients avoided them — for fear of infection. The result wa...
Successful health care innovation follows the pattern of successful science. It requires laboratories where experimentation is encouraged and can p...
Here are four observations that may help to demystify the process of innovation and ensure that it actually produces results.
If you are a physician in a hospital employment relationship and are seriously considering establishing or reestablishing a private practice, you s...
Rapid, constant, and disruptive change is now the norm, and what succeeded in the past is no longer a guide to what will succeed in the future.
In the search for talent, artificial intelligence can play a very specific role: giving organizations more accurate and more efficient predictions ...
You cannot and should not parachute into leadership for two reasons. Parachuting depends on there being a place to land and leadership is not simpl...
All organizations have the ability to be smarter than the sum of their members’ intelligence and talent. Unfortunately, most are actually dumber. T...
Older adults are especially vulnerable physically during the coronavirus pandemic. But they’re also notably resilient psychologically, calling upon...
Most of the leaders we surveyed reported poor returns on their digital investments. The primary reason: unsuccessful efforts to scale digital innov...
Physician Recruiting in the age of COVID-19: The pandemic has brought massive changes to the world and physician recruiting is no exception. Despit...
More than 1,000 front-line health care workers reportedly have died of COVID-19, according to Lost on the Frontline, an ongoing investigation by Th...
Although bias itself is devilishly hard to eliminate, it is not as difficult to interrupt. In the decades we’ve spent researching and advising peop...
Dealing with a pessimist team member can be frustrating and time-consuming. Attempts to ignore or counter his frequent negative comments may simply...
Is it an opportunity or only a good idea?
Whether a patient, a cousin’s spouse, a co-worker, we all know someone carrying for a terminally ill relative. Jennifer O’Brien offers sage advice ...
As the healthcare profession explores the use of artificial intelligence (AI), the number of questions and misconceptions seems to increase.
Given the importance of your online presence, it helps to know where you stand.
To be successful, business leaders must possess a combination of two familiar attributes — intellect and emotional intelligence — and one that I be...
As healthcare continues to experience ongoing changes, it is becoming increasingly important for physicians to learn and practice strategic career ...
There are several ways for companies to manage the risks of a technology transition by focusing on welfare and well-being.
Healthcare for Americans continues to be the subject of debate, derision, and division among presidential candidates — finding a plan that is amena...
Doximity research finds physician wages grew by 1.5%; Gender pay gap among doctors increased to 28% amid COVID-19 pandemic.
Dr. Gabe Charbonneau, a primary care doctor in Stevensville, Montana, is struggling to keep his Lifespan Family Medicine practice alive. Patient vo...
Having more time does not necessarily mean that we use it wisely. So, what are we doing wrong?
The curse of being sick in America is a lifetime of debt, which means you live a less-than-opportune life.Matthew Fentress was just 25 when he pass...
In this article … Working together, academic physicians and administrators can build effective teams and attain organizational goals.
How can you harness the positive benefits of competition without suffering from the insecurity it may breed? By employing these five strategies.
To our current AAPL community, as well as our legacy ACPE constituency, it is with sadness we announce the passing of Roger S. Schenke on October 1...
The right technology tools can help physicians more effectively manage their time, improve the bottom line, and focus on what matters most: patient...
Stepping into a role as a leader — whether as a seasoned executive or a neophyte supervisor — is both challenging and exciting. How you handle this...
In this timely SoundPractice podcast interview, Mike Sacopulos interviews Nancy Collins, VP at the American Association for Physician Leadership ab...
2020 has been particularly chaotic, but let’s face it, even in typical times most planning and budgeting processes are frustrating. They start five...
Each of the 7 “clusters” is impacted by both internal and external forces that affect physicians as they grow into leaders.
Dig deeper, though, and you see that nothing about Pal’s Sudden Service is standard for its business, or any business. The most obvious difference ...
According to the latest research from the Bureau of Labor Statistics, nearly half of marriages in the U.S. are composed of dual-career couples. Tha...
Suddenly, perfectionism has become a liability.
Congratulations! You got the job. Now for the hard part: deciding whether to accept it or not. How should you assess the salary as well as the othe...
Cybersecurity threats to healthcare organizations and patient safety are real. Health information technology provides critical life-saving function...
As the manager of a remote team, you can’t afford to ignore underperformance from remote workers, whether they’re temporarily at home, working in l...
Why is it important for more physicians to prepare their own advance directives?
Some of the HBR edit staff met virtually the other day — a screen full of faces in a scene becoming more common everywhere. We talked about the con...
You’ve probably heard stories from friends, family members, or colleagues who quit a job because of a toxic person - someone who belittles, humilia...
Dr. Gabe Charbonneau, a primary care doctor in Stevensville, Montana, is struggling to keep his Lifespan Family Medicine practice alive. Patient vo...
Shorter hospital stays after surgery lead to fewer complications and better outcomes. But building a faster pathway home requires every member of t...
A recent trend in leadership research is to define a new “style” of leadership (e.g., authentic, ethical) and then demonstrate how following its pr...
May the wonder, honor, and privilege of caring for patients over time never cease to take my breath away.
To catalyze innovation, companies have invested billions in internal venture capital, incubators, accelerators, and field trips to Silicon Valley. ...
The role of medical coders has advanced dramatically in the last few decades with the arrival of encoders, specialized software programs that assis...
Management of hospital operations during a wildfire has become commonplace for caregivers in Sonoma County. This field report aims to compare the 2...
When your company is in a slump, you need to figure out ways to retain your top performers. Your employees are likely looking to you for inspiratio...
The main message is that approaching relationships in a structured manner, keeping these key concepts in mind, will lead to a stronger, more secure...
A number of governments are pushing for greater female representation in the boardroom. And several studies suggest why: Having women on the board ...
My leadership journey began largely by chance. After several years in private practice as a pulmonologist, I was seeking a professional change and ...
There are three strategies leaders can use to make decisions more effectively when they’re new to an organization.
What is the impact of art and music on patient experience and staff well-being? Can a view of nature improve the healing process? Which types of no...
Can patients reliably choose a good doctor online? Inevitably, some will.
The typical person makes about 2,000 decisions every waking hour. Most are minor — what to wear to work in the morning, whether to eat lunch now or...
As the COVID-19 pandemic shapes our new normal, telehealth and locum tenens work are redefining healthcare — how it’s delivered and what that means...
In recent years it has become common for people belonging to multiple generations to work side by side. But whether a multigenerational workplace f...
Why is it so important to scrutinize the social activities of young doctors when so many of them are sacrificing themselves and their loved ones to...
Artificial intelligence is disrupting every area of life, including the way organizations find talent. Companies are generally aware of the return ...
How do board member selection, initiation and board governance duties work? Join us on this practical episode with Jenifer Holland, Associate Vice ...
To avoid the myopia that comes from being fixated on constant innovation, create a work environment marked by autonomy, flexibility and productivit...
The COVID-19 crisis is impacting not-for-profit hospitals and health systems in a myriad of ways. The crisis is placing an enormous strain on both ...
As scholars of gender inequality in the workplace, we are routinely asked by companies to investigate why they are having trouble retaining women a...
How do you get people to thoroughly wash their hands? Or to stay six feet away from others as part of a precautionary “social distancing” protocol?...
In this article...
Ted Byrd was my first work best friend. When I joined the Free Lance-Star newspaper as a cub reporter, we immediately bonded. We’d attended the sam...
The United States Department of Labor recently cited an unemployment rate of 3.7%, further noting that jobs in health care have increased by 403,00...
Why? Now more than ever, engagement in strategic side gigs is a requirement for executives. The pace of change is also making it difficult for corp...
Hospitals and health systems nationwide continue to face a number of urgent financial and workforce challenges amidst an evolving global pandemic.
Influenced by state legislation as well as the efforts of institutional investors and other diversity advocates, companies have been adding more di...
The Physician Leadership Journal (PLJ) recently interviewed Jessica Chase, director of member services for the American Association for Physician L...
Four Behaviors Define Successful Female Networkers - FOUR BEHAVIORS SET THEM APART.
Every year, the Centers for Medicare and Medicaid Services (CMS) conducts a comprehensive review of the Current Procedural Terminology (CPT) codes ...
How can you lead with authority and strength when you feel anxious? How can you inspire and motivate others when your mind and heart are racing? An...
Healthcare leaders must now assess their organizations for secondary pandemic casualties, and these leaders must also invest in building healthcare...
When corporate executives, health care leaders, and policy makers discuss the challenge of curbing U.S. health care costs, the conversation invaria...
For physician executives and healthcare administrators, growing new doctors into great leaders is a key mission. In this no-nonsense podcast interv...
The coronavirus pandemic is expected to fundamentally change the way many organizations operate for the foreseeable future. As governments and busi...
Hiring based on gender and diversity does not mean settling for less-qualified candidates. It means hiring those who are most qualified AND increas...
It can be daunting to hire a CINO. How do you know what kind you need? How can you tell who is qualified?
In this new book, Max Reiboldt, CPA, and his team at Coker Group, equip physicians, physician leaders, health system administrators and private inv...
Great managers are typically experts in their fields, with a strong performance history and an interest in being in charge. But to lead effectively...
In short, be kind toward yourself. Be compassionate toward yourself. Give yourself a break. Finally, reflect upon what you have accomplished, who y...
The press release is a powerful but under-used communications tool that when executed correctly can raise the profile of any medical practice. Most...
People disagree at work. That’s a given. But what if there’s an all-out war between two of your coworkers? What’s the right way to respond? Try the...
If you are a regular moonlighting physician, you will be used to creating and organizing your schedule. Most doctors who practice in this desirable...
The new coronavirus doesn’t discriminate. But physicians in public health and on the front lines say they already can see the emergence of familiar...
The new healthcare workforce needs more than biomedical knowledge; it needs empathetic team players at all levels who can support patients holistic...
But effective supply chain performance directly links to patient outcomes and clinical safety influencing much more than PPE. Prior to COVID, many ...
Through stewardship, we physicians have the power to ensure the future and integrity of our profession. We do this by accepting the responsibility ...
Given the continued and expanding impact of COVID-19, we hope you are doing well. AAPL is here to support you and remains dedicated to providing yo...
Like many health systems, Geisinger, based in Danville, Pennsylvania, cares for a large population of older patients with complex needs. Many of th...
But the COVID-19 pandemic has done what no president or social movement or venture capitalist could have dreamed of: It forced sudden major changes...
Bringing Leadership to Life in Health (2nd Ed) draws on the need to enhance the art of leadership in healthcare, centred around three core function...
Hospital at Home — which delivers Bluetooth-enabled equipment such as heart rate, blood pressure and blood-oxygen monitors to patients with chronic...
Practicing mindfulness and meditation in any situation, whether routine or occasionally, can help keep our thoughts tamed. In times of uncertainty ...
While 70 percent of firms still promote from within to fill the CEO’s chair, increasing numbers of companies have been looking outside for their ne...
Coronavirus has made a difference in your practice procedures. But…have you reviewed and updated your Procedures and Policies Manual?
As America begins to open up, the newest conundrum for employers in cities is how to safely transport people in elevators and manage the crowd of p...
We need to teach people that setting boundaries is OK. It’s not selfish. It’s actually selfless. It allows you to be more effective at what you do,...
When people think of mentoring, they often think of an older executive counseling a young upstart. In that scenario, the senior leader advises the ...
Every politician condemns the phenomenon of “surprise” medical bills. And yet, no one with authority in Washington has done much of anything about ...
In this article nine physician leaders share their perspectives on the challenges and lessons of COVID-19.
Rural hospitals may not be able to keep their doors open as the coronavirus pandemic saps their cash, their CEOs warn, just as communities most nee...
The secret to selecting great leaders is to predict the future, not to reward the past. Avoid promoting entirely based on culture fit.
Many of our most destructive habits can be changed through coaching or training. But not all troubling behaviors are so easily solved.
Patient portals, a standard feature of today’s electronic medical record, have not nearly reached their potential. A well-deployed patient portal c...