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American Association for Physician Leadership
American Association for Physician Leadership

Seven Communication Mistakes in Medical Practices: How Poor Communication Kills Positivity, Productivity, and Profitability

by Skip Weisman

June 8, 2017


Summary:

This article outlines the cost of poor and ineffective communication in medical practices today and provides insights into the seven most damaging interpersonal communication habits that undermine trust among coworkers, between employees and management, and between the management team and physicians.



Abstract:

Communication in the medical practice work environment can make or break both the patient experience and the employee experience. This article outlines the cost of poor and ineffective communication in medical practices today and provides insights into the seven most damaging interpersonal communication habits that undermine trust among coworkers, between employees and management, and between the management team and physicians. If you are not aware of these communication mistakes, your practice is not functioning optimally. This article explains why and offers solutions to each of the communication mistakes that you can implement immediately.


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