Summary:
Do you understand your EQ? Emotional Quotient? Are you aware of your personal competencies and social competencies?
Do you understand your EQ? Emotional Quotient? Are you aware of your personal competencies and social competencies?
Susan Childs of Evolution Healthcare Consulting has spent years advising healthcare organizations on how to make life better for staff and patients. Her real-world experience reveals itself in the specific, quality advice offered, including how to build emotional intelligence into your policies and procedures.
This episode of SoundPractice offers Susan Childs’ take on strategies and approaches to fully support your communication efforts and will result in increased staff member engagement and communication, and better patient care.
Susan Fink Childs, FACMPEschilds@evohcc.comEvolution Healthcare Consultingwww.evohcc.com
Topics
Communication Strategies
Humility
Self-Control
Related
Managing Your Team’s Weakest LinkThe Gen AI Playbook for OrganizationsStop Running So Many AI PilotsRecommended Reading
Operations and Policy
Managing Your Team’s Weakest Link
Operations and Policy
The Gen AI Playbook for Organizations
Operations and Policy
Stop Running So Many AI Pilots
Self-Management
When Professional and Personal Setbacks Hit at the Same Time