Registration open for 2023 AAPL Annual Leadership Conference in Chicago, Illinois. | Early Bird Pricing
American Association for Physician Leadership
American Association for Physician Leadership

Patient Perceptions of the Emergency Department: Factors that Lead to Overcrowding

by Stormy Monks, PhD | Igor Kushner, MD | Alejandro Vargas, MD | Radosveta Wells, MD

February 8, 2019


Summary:

Emergency department (ED) usage has been rising steadily, with overcrowding becoming a significant problem in providing patients with quality healthcare. The purpose of this study was to determine the factors that influence patient usage of the ED.



Abstract:

Emergency department (ED) usage has been rising steadily, with overcrowding becoming a significant problem in providing patients with quality healthcare. Unfortunately, many people are not aware of appropriate use of the ED. The purpose of this study was to determine the factors that influence patient usage of the ED. The study was conducted using a survey to gather demographics, self-reported urgency rating, severity of condition, and factors influencing patients to come to the ED. Surveys showed that 56% of participants rated their condition an 8 or higher in urgency. Fifty-eight percent stated that they did not have a primary care provider, and 34% believed they could have been seen at a clinic. Many participants are presenting to the ED because they are overestimating the urgency of their condition, do not have another provider, or desire easier access to healthcare, causing a severe overcrowding issue.


Read Full Article in the AAPL Platform

Stormy Monks, PhD

Texas Tech University Health Science Center El Paso, 210 N. Rick Francis Street, El Paso, TX 79905; phone: 915-215-6136; e-mail: stormy.monks@ttuhsc.edu.


Igor Kushner, MD

Texas Tech University Health Science Center El Paso, El Paso, Texas.


Alejandro Vargas, MD

Texas Tech University Health Science Center El Paso, El Paso, Texas.


Radosveta Wells, MD

Texas Tech University Health Science Center El Paso, El Paso, Texas.

For over 45 years.

The American Association for Physician Leadership has helped physicians develop their leadership skills through education, career development, thought leadership and community building.

The American Association for Physician Leadership (AAPL) changed its name from the American College of Physician Executives (ACPE) in 2014. We may have changed our name, but we are the same organization that has been serving physician leaders since 1975.

CONTACT US

Mail Processing Address
PO Box 96503 I BMB 97493
Washington, DC 20090-6503

Payment Remittance Address
PO Box 745725
Atlanta, GA 30374-5725
(800) 562-8088
(813) 287-8993 Fax
customerservice@physicianleaders.org

CONNECT WITH US

LOOKING TO ENGAGE YOUR STAFF?

AAPL providers leadership development programs designed to retain valuable team members and improve patient outcomes.

American Association for Physician Leadership®

formerly known as the American College of Physician Executives (ACPE)