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What Makes a “Good” Patient?

Joan Naidorf, DO


May 8, 2025


Healthcare Administration Leadership & Management Journal


Volume 3, Issue 3, Pages 165-166


https://doi.org/10.55834/halmj.5894322434


Abstract

The “ideal patient,” from the perspective of healthcare workers, emphasizes qualities such as independence, rationality, and compliance. These characteristics mirror what physicians and nurses value in themselves, leading to more effective and rewarding interactions. However, not all patients fit this mold, resulting in them being labeled “difficult” or “challenging.” The article delves into the ethical principles that underpin the clinician–patient relationship, including autonomy, beneficence, nonmaleficence, and justice, stressing that these principles must be upheld regardless of patient behavior. It further examines four models of physician–patient relationships — paternalistic, informative, interpretive, and deliberative, highlighting the complexities and ethical dilemmas inherent in medical practice.




Joan Naidorf, DO

Joan Naidorf, DO, is a board-certified emergency physician trained at the Philadelphia College of Osteopathic Medicine and Einstein Medical Center Philadelphia. She practiced for nearly 30 years in the busy emergency departments of Inova Alexandria Hospital and Fort Belvoir Community Hospital in Virginia.

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