Science of High Reliability
Defined simply, “high reliability” is the study of human performance in complex systems. Introducing The Science of High Reliability, taught by Jeff Norton, an AAPL DE Self Study in which Physician Leaders will explore the systems thinking, analysis of serious safety events, and techniques to minimize mistakes.
Examining topics like “how human error and latent system weakness combine to cause loss events in healthcare”, “the five behavior-shaping factors of reliable systems”, and “the three steps to culture change”, this curriculum will help physicians to both identify current failures and facilitate positive change in the healthcare organizations in which they work.
Ultimately, The Science of High Reliability covers strategies and tactics to recognize impactful opportunities, change organizational culture, improve team performance, and exhibit leadership behaviors.
Access to Course Expires:
365 days from purchase date of course.