American Association for Physician Leadership

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Mastering Emotional Intelligence


This course will equip you with the intrapersonal skills and interpersonal strategies to exude greater emotional intelligence in the healthcare context. Through the in-depth analysis of case studies and real-world situations, you will develop enhanced proficiency in behavior management. This includes the management of one’s own behaviors as well as the behavioral expressions of other people. 

For a healthcare organization to reliably create favorable outcomes for patients, the patterns of interaction between leadership and staff must be infused with emotional intelligence. Furthermore, pertaining to physician leaders, the charge to establish and maintain these dynamics largely falls on their shoulders. It is with that understanding that AAPL has designed the Mastering Emotional Intelligence course. 

The curriculum offers insights, case studies, and learning activities that will expand your knowledge base around emotionally intelligent leadership, as well as strengthen your ability to identify, analyze, and manage manifestations of behavior. Growth in these areas can offer benefits in numerous domains of your medical career, including the ability to improve behavior management procedures and deepen relationships with colleagues, staff, and patients. 

For those seeking to truly develop mastery in the areas of behavior and physician management, this course offers a great synergy with our courses Resolving Conflict, Managing Physician Performance, and The Emotionally Intelligent Physician Leader. Consider taking these courses in conjunction with one another at Fall Institute or in our self-study format.

Key Dates

Access to Course Expires:

365 days from purchase date of course.

Accreditation & Disclosures
Cancellation Policy

For over 45 years.

The American Association for Physician Leadership has helped physicians develop their leadership skills through education, career development, thought leadership and community building.

The American Association for Physician Leadership (AAPL) changed its name from the American College of Physician Executives (ACPE) in 2014. We may have changed our name, but we are the same organization that has been serving physician leaders since 1975.


Mail Processing Address
PO Box 96503 I BMB 97493
Washington, DC 20090-6503

Payment Remittance Address
PO Box 745725
Atlanta, GA 30374-5725
(800) 562-8088
(813) 287-8993 Fax



AAPL providers leadership development programs designed to retain valuable team members and improve patient outcomes.

American Association for Physician Leadership®

formerly known as the American College of Physician Executives (ACPE)