Working with Distressed Physicians: A Guide for Physician Leaders
Also available as Kindle
In today’s fast-paced healthcare industry, leaders are tasked with creating environments that best serve patients while also supporting their colleagues. Working with Distressed Physicians: A Guide for Physician Leaders is an invaluable resource designed for physician leaders who face the challenge of fostering a positive workplace while managing distressed and disruptive behaviors among their peers.
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This comprehensive guide serves as a blueprint for colleagues and administrative leaders within healthcare settings; and a beacon of hope for distressed physicians themselves. Drawing from lived experiences, the authors provide essential tools and insights to help you navigate these challenging situations, leading to personal achievement and advancements within your unit. By focusing on self and team improvement, you set an example of excellence in healthcare delivery and positively impact the larger healthcare landscape.
Addressing Key Challenges Preventing a Harmonious WorkplaceIn this book, you will identify solutions to three critical issues that often arise in healthcare environments:
Recognizing Disruptive Behavior: Understand the profound impact disruptive behavior has on team morale and performance.
Overcoming Inaction: Learn how to address and support distressed physician colleagues through early intervention and supportive leadership.
Ensuring Equity and Optimal Outcomes: Improve outcomes for your unit by taking decisive actions and assuring fairness.
Leverage Practical, Research-Based Strategies ImmediatelyGrounded in research and inspired by esteemed thought leaders, this practical resource equips you with strategies to effectively manage distressed behaviors. Offering specific considerations, actions, and follow-up steps, you’ll have the tools to coach and guide physicians right at your fingertips.
Implement these strategies immediately to foster a harmonious culture of positivity and respect through appropriate and productive actions.
Join the MovementHealthcare leaders across the industry are driving change to create more harmonious and effective workplaces by enacting empathy, decisiveness, and commitment. Working with Distressed Physicians: A Guide for Physician Leaders is your essential guide to building the knowledge and skills needed to make a lasting difference.
Order your copy today and take the first step toward transforming your workplace and achieving unparalleled professional growth.
Publication Date: January 17, 2025
About the author
Charles (Chuck) R. Stoner, DBA, is professor emeritus at Bradley University and president of Stoner & Associates Consulting. Chuck earned his bachelor’s, master’s, and doctoral degrees from Florida State University. An award-winning scholar and teacher, he has authored thirteen books and numerous academic articles. A dynamic and engaging speaker and facilitator, Chuck works with a variety of businesses and organizations throughout the country, specializing in leadership, interpersonal dynamics, and change, as well as leader coaching for personal growth and reinvention.
Jennifer Robin, PhD, is an executive coach and consultant with a doctorate in Industrial/Organizational Psychology from the University of Tennessee. She is a psychologist, ICF credentialed (PCC) and Certified Co-Active coach (CPCC) and Strategic Doing workshop leader, and an expert in leadership development, organizational culture, and strategic human resource management. Jennifer is an affiliate professor at Indiana University’s Kelley School of Business and a former professor of management in the Foster College of Business at Bradley University. She has also served as the dean of the School of Business at Southern Connecticut State University and associate dean at Bradley University.
Contents
- Prologue
- Part One: Foundations
- Chapter 1 Setting the Stage
- Purpose and Focus
- The Context for Physician Leadership
- Previews of Coming Attractions
- Chapter 2 Pinpointing Our Target Physicians
- Searching for a Meaningful Definition
- A Legacy of Tolerance
- The Impact of Unchecked Disruptive and Unacceptable Physician Behavior
- Summary Checklist
- Chapter 3 You Are Here
- Multifaceted Impacts
- Individual Skills and Training
- Individual Circumstances
- Team Dynamics
- Leader Skills and Experiences
- Diversity
- Industry Trends
- Systems Theory
- Respond … Don’t React
- Summary Checklist
- Chapter 4 Are They Really That Different?
- Physician Characteristics
- Physicians and Disruptive Behavior: A Darker Side
- Facing Reality
- And of Course … Context Makes a Difference
- Summary Checklist
- Chapter 5 Preparing to Engage with Your Target Physician
- Physician Leaders as Coaches
- Building a Coaching Relationship
- The Coach’s Mindset
- The Coach’s Self-Awareness and Perspective-Taking
- Balancing Development and Action
- Summary Checklist
- Part Two: Conversations and Action Steps
- Chapter 6 The Conversation
- Early Intervention
- The Communication Process: The First Message
- Focus and Limit the Agenda
- A Blueprint for the Next Step: Coaching
- Additional Considerations for a Formal Conversation
- Circling Back to Expectations and Needs
- Summary Checklist
- Chapter 7 Moving to Action
- The Evidence
- A Structured Approach
- Consequences and Ramifications
- A Winding Path of Growth and Development
- The Next Best Step
- Summary Checklist
- Chapter 8 Areas for Growth
- A Fundamental Perspective
- Enhancing Self-Awareness
- Impulse Control
- Building Empathy
- Apologies
- Rebuilding Trust
- Summary Checklist
- Chapter 9 The Rest of the Team
- Winning Teams
- Team Leadership
- Summary Checklist
- Chapter 10 When Is It Finally Enough?
- A Lack of Success Is Not a Failure
- The Game Has Changed
- And Once Again … The Rest of the Team
- Lessons of Leadership
- Summary Checklist
- Chapter 11 Conclusions
- The Target Physician Is a Friend
- The Target Physician Is a Disruptive Boss
- How Can I Assert Myself and Have Respectful Disagreements?
- The “Why Me?” Question
- Stemming the Tide of Negativity
- A Final Perspective
- Summary Checklist
