About the author

Charles (Chuck) R. Stoner, DBA, is professor emeritus at Bradley University and president of Stoner & Associates Consulting. Dr. Stoner earned his bachelor’s, master’s, and doctoral degrees from Florida State University. An award-winning scholar and teacher, he has authored thirteen books and numerous academic articles. A dynamic and engaging speaker and facilitator, Dr. Stoner works with a variety of businesses and organizations throughout the country, specializing in leadership, interpersonal dynamics, and change, as well as leader coaching for personal growth and reinvention.

Jason S. Stoner, PhD, is associate professor of management at Ohio University. Dr. Stoner earned his bachelor’s and master’s degrees from Bradley University and his PhD from Florida State University. His research interests primarily focus on individual differences influencing reactions to workplace stressors. Dr. Stoner’s research has been published in Human Relations, Human Resource Management Review, Leadership Quarterly, Journal of Occupational Health Psychology, and Journal of Vocational Behavior.

Contents

  • Prologue — Inspired Physician Leadership: Transitions and Challenges
  • Chapter 1: A New World: The Case for Physician Leadership
  • The Need for Physician Leadership
  • The Nature of Leadership
  • The Differential Impact of Leadership
  • The Physician Leader
  • Leaders as Trailblazers
  • Concluding Thoughts: What to Read
  • Previews of Coming Attractions
  • Chapter 2: Transitions: The Challenges of the Physician-Leader Interplay
  • Why Lead?
  • Key Transitions
  • Strengths and Vulnerabilities
  • Concluding Thoughts: What to Read
  • Chapter 3: Foundations: The Underpinnings of Thriving Physician Leadership
  • Character and Leadership
  • The Quest for Interpersonal Trust
  • What Is Trust?
  • Building Trust
  • Breaches of Trust
  • Self-Confidence
  • The Imposter Syndrome
  • Helping Build Confidence in Others
  • Concluding Thoughts: What to Read
  • Chapter 4: Tone: The Significance of the Interpersonal Factor
  • Leadership and Interpersonal Tone
  • Leaders Are Builders of Significance
  • Humility and Warmth
  • The Case for Justice and Procedural Justice
  • Action Based in Respect
  • Emotional Intelligence
  • Emotional Self-Awareness
  • Emotion Regulation
  • Relational Intelligence
  • Concluding Thoughts: What to Read
  • Chapter 5: Dialogue: Communicating for Understanding
  • Reciprocal Understanding
  • The Logic of Engaged Listening
  • The Dynamics of Engaged Listening
  • Expansive Questioning and Humble Inquiry
  • Conflicting Messages
  • The Dynamics of Dialogue
  • The Need for Action
  • Concluding Thoughts: What to Read
  • Chapter 6: Conflict: The Power of Respectful Conflict Encounters
  • The Upside of Conflict
  • The Downside
  • Resolving or Managing Conflict
  • The Structure of Interpersonal Conflict
  • The Behaviors of Respectful Conflict Encounters
  • The Respectful Conflict Encounter
  • Leadership in the Face of Tension
  • Dealing with Difficult and Problem People
  • Problem People
  • Concluding Thoughts: What to Read
  • Chapter 7: Influence: The Path of Impact
  • The Case for Rational Persuasion
  • The Power of Pre-suasion
  • Understanding and Touching Others’ Needs
  • The Reasons Behind the Request
  • Strategies of Influence
  • Presenting the Message
  • Executive Presence
  • Concluding Thoughts: What to Read
  • Chapter 8: Politics: Finesse and Action
  • The Reality of Organizational Politics
  • Power Fundamentals
  • Silos, Suboptimization, and Self-Centric Bias
  • Using Political Tactics
  • Leading Up
  • Negotiations
  • The Keys to Principled Negotiation
  • Concluding Thoughts: What to Read
  • Chapter 9: Motivation: Building Performance through People
  • Need Theory and Applications
  • The Power of Intrinsic Motivation
  • Physician Motivators
  • Common Contemporary Needs and Motivators
  • Equity Theory
  • Expectancy Theory
  • Goal Setting Theory
  • The Psychology of Flow
  • Generational Complexities
  • Building a Motivating Culture
  • Concluding Thoughts: What to Read
  • Chapter 10: Change: A Future of Opportunity
  • The Behavioral Dynamics of Change
  • Why: Building the Compelling Case for Change
  • What: Setting the Direction
  • Personal Impact: Understanding and Managing Disruptions
  • Ongoing Communication
  • Giving Voice to Resistance
  • Capacity Enhancement
  • Accessibility
  • Reinforce Early Successes
  • A Mindset of Change
  • Concluding Thoughts: What to Read
  • Chapter 11: Beginnings: Assuming the Mantle of Leadership
  • Hit the Ground Running
  • Patience
  • Empathic Clarity
  • Appropriate Assertiveness
  • Delegation
  • Running Meetings
  • The Boss Is Stepping Down but Is Not Ready to Let Go
  • The Friendship Dilemma
  • And … Then …
  • Concluding Thoughts: What to Read