September/October 2019

Journal of Medical Practice Management

September/October 2019

Vol. 35, No. 2 · 14 articles

  1. Understanding and Utilizing Hierarchical Condition Categories and Adjustment Coding

    JMPM September/October 2019 Callie Torres, MS, Ashkon Nehzati, Janis Coffin, DO, FAAFP, FACMPE

    As payment models change and financial risk is shifted to physicians, it is becoming increasingly important to understand and use proper medical coding habits. Hierarchical condition categories and risk adjustment, fi...

  2. Strategies to Effectively Manage Multigenerational Teams Part II: Working with Gen Xers

    JMPM September/October 2019 Owen J. Dahl, MBA, FACHE, LSSMBB

    Generation X members are now assuming many leadership roles and offer an interesting contrast to the generations before and after them.

  3. Strategic Planning: How Medical Practices Can Succeed in a Post-Healthcare-Reform World

    JMPM September/October 2019 Ron Howrigon

    This article addresses the recent trend of physicians being pressured to sell to hospitals in order to stay in practice.

  4. Reducing Unnecessary Emergency Department Visits: The Case for Mobile Integrated Health/Community Paramedicine

    JMPM September/October 2019 Amy Jackson, Janis Coffin, DO, FAAFP, FACMPE

    A common topic of conversation among healthcare organizations, payers, and providers is the necessity of optimizing patient care coordination to reduce unnecessary emergency department visits by chronically ill patients.

  5. Our Patient Named Charles

    JMPM September/October 2019 Jennifer Prassas

    One of the secrets of the best-run practices is having staff members who will have empathy and will use the skills they have to get the best care for their patients.

  6. Managing Pitfalls and Potholes of Medical Practices

    JMPM September/October 2019 Ken Goldberg, MD, David F. Mobley, MD, Neil Baum, MD

    Every medical practice will face problems, complications, and, perhaps, even a crisis. These are part and parcel of our profession and cannot be avoided. These are the pitfalls and potholes that confront every practic...

  7. Malpractice Litigation Related to Endotracheal Intubation-Related Complications

    JMPM September/October 2019 Davis A. Hartnett, BS, Adam E. M. Eltorai, PhD, Shaan A. Ahmed, BA, Alan H. Daniels, MD, Ashley Szabo Eltorai, MD

    In this study of intubation-related malpractice lawsuits and the factors contributing to case outcomes, pertinent data were collected using the legal database VerdictSearch, yielding 181 relevant lawsuits with 212 rel...

  8. Implementation of a Navigation Center to Improve Patient Access

    JMPM September/October 2019 Leah Zallman, MD, MPH, Chelsea McCarron, MA, Liliana Silva, MMHS

    Although call centers are the main point of access for patients seeking care at health centers, many centers are not equipped to handle most inquiries, which creates inefficiencies.

  9. How to Manage Gossip in Your Medical Practice: Fifteen Strategies

    JMPM September/October 2019 Laura Hills, DA

    This article explores specifically what gossip is and isn’t, and compares gossip with value-neutral or positive chitchat. It offers practice managers and their employees a quick, easy 10-question test to determine whe...

  10. How to Effectively Onboard New Physicians

    JMPM September/October 2019 Nicola Hawkinson, DNP, RN, RNFA, CPC

    The article identifies planning and procedural steps that should be a part of your physician onboarding process.

  11. Five Ways to Boost Practice Efficiency on a Shoestring Budget

    JMPM September/October 2019 Karen Mattocks, BA, MS, MBA

    Boosting medical staff efficiency pays dividends in terms of increased output and revenue.

  12. Finding the Marvel in the Marble Part I: Finding the Hidden Opportunities in Healthcare

    JMPM September/October 2019 Joseph E. Swartz, Neil Baum, MD

    Let’s look at how we can find and release the masterpieces in our own lives by removing the excesses so we can highlight our creativity and demonstrate our passion.

  13. Designing and Implementing a Multi-Site Optimal Discharge Process

    JMPM September/October 2019 Nancy L. Dawson, MD, Bryan P. Hull, MD, Tamara E. Buechler, MD, MHA, Umesh Sharma, MD, MBA

    A standardized discharge process can improve care transitions for patients at a large multi-site institution.

  14. A New Approach to Make Rewards Rewarding

    JMPM September/October 2019 David F. Smith, PhD

    This article discusses this new approach to rewards, and, more importantly, emphasizes how leadership is needed in any type of restructuring of work-related practices.