It happens to everyone: The words come out, but a different meaning is delivered. Leaders need to understand the nuances of communication when deal...
A pilot study looks at obstacles to enhancing quality in the era of the electronic health records. EHRs have had many unintended consequences, incl...
Measures taken by Rush University Medical Center led to an increase of 59 national percentile points in hospitalist-patient communication scores ov...
Onboarding delays cost institutions time and money, and also affect the morale of job candidates. A team at the University of Texas’ M.D. Anderson...
The way patients feel about their treatment has grown increasingly important to HCOs — and their payers — in the evolution from volume to value. Ma...
The guide encourages medical directors to develop skills for promoting a culture of safety and quality through education and improved organizationa...
Physician leaders are well-suited to influence the many changes overwhelming health care— an industry some say is in crisis mode.
Without the ability to predict or realize the result of an impending change, uncertainty can bring out fear and irrational behavior among the best ...
As Congress confirmed Brett Kavanaugh to the Supreme Court after a bitter partisan battle, physicians on both sides of the aisle spoke up for their...
Make health care analytics your friend through this 2½-day series of interactive discussions and pragmatic exercises during the association’s Winte...
The authors assess the kinds of development programs used, why similar organizations take different approaches and how physicians participate.
EMR systems flash so many alerts — more than 100 a day, by one estimate — that we can become numb to them. It’s time for sanity, backed by science,...
