Thomas L. Higgins, MD, MBA, CPE, FAAPL is Chief Medical Officer at the Center for Case Management in Natick, MA, and currently serving as interim CMO for the Soldiers’ Home in Holyoke, MA. A graduate of Boston University School of Medicine, Dr. Higgins trained at the Cleveland Clinic and Massachusetts General Hospital, earned an MBA from the University of Massachusetts, and is Professor of Medicine and Anesthesiology at UMass-Baystate.

His career has included primary care in a rural health center in North Carolina, emergency medicine, directing intensive care at the Cleveland Clinic and Baystate Medical Center (BMC), medical informatics, and case management. He has served as Chief Medical Officer at Baystate Franklin Medical Center and Baystate Noble Hospital, and also held numerous interim chief, chair and president roles within the Baystate system. He continues to practice Critical Care at Baystate Medical Center. Dr. Higgins is also a fellow of the American College of Physicians (FACP) and a Master of Critical Care Medicine (MCCM). Tom’s research interests include severity-of-illness scoring, sepsis pharmacotherapy, population health, infection prevention and process improvement. Dr. Higgins has co-authored two critical care textbooks, two medical history books, and over 180 publications, including the widely-cited Mortality Probability Model (MPM0-III). Tom is married to Suzanne Higgins, who teaches third-grade in Longmeadow, MA, and they have three adult children.